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Applications Support Engineer (Mid-Career Level)

General Dynamics Land Systems
401(k)
United States, Michigan, Sterling Heights
38500 Mound Road (Show on map)
Oct 31, 2024

About the Position:

General Dynamics Land Systems is seeking an experienced Applications Support Engineer to join our team. As an Applications Support Engineer, you will be responsible for resolving issues with various engineering software such as Bitbucket, Jira, Confluence, Gitlab, Cameo, Teamwork Cloud, Capital Harness. You will also manage the FlexLM license server and work with both application vendors and our internal support team to resolve technical issues. Experience with Linux and Windows server OS. Experience with vulnerabilities mitigation on several applications.

Company Information:

General Dynamics is a successful Fortune 100, global aerospace and defense company, with over 90,000 employees world-wide. General Dynamics Land Systems, a business unit of General Dynamics, has a strong foundation of delivering core engineering and manufacturing capabilities to our clients for military vehicles. Our team is focused on continuous process and productivity improvements that reduce product costs, while increasing troop safety and effectiveness. Land Systems continues to work with the US Armed Forces and its Allies to ensure these vehicles remain survivable, relevant, flexible, affordable and capable of addressing a dynamic threat environment.

What We Offer:

Starting your career or you are an experience professional, we offer a Total Rewards package that is Impactful and built for you.
  • Healthcare including medical, dental, vision, HSA and Flex Spending
  • Competitive base pay and incentive pay that rewards individual and team performance, and comprehensive benefits.
  • 401k Match (6%)
  • Educational Assistance
  • 9-80 Work Schedule (This position's standard work schedule is a 9/80. The 9/80 schedule allows employees who work a nine-hour day Monday through Thursday to take every other Friday off)
  • On-going learning opportunities within a diverse, inclusive and rewarding work environment
  • Onsite cafeteria, fitness center, and outdoor fitness track


Responsibilities to Anticipate/Expect:
  • Maintain and update software configurations.
  • Work with end-users to determine business requirements for enhanced functionality.
  • Document business requirements with functional and technical specification documents.
  • Develop and implement changes to the software based on user requirements.
  • Install and test all changes and patches to the software environment.
  • Update software to remediate security vulnerabilities.
  • Support audit requirements related to SOX, cybersecurity, and other related requirements.


Minimum Qualifications:
  • Bachelor's degree in computer science, Management Information Systems (MIS), or related field.
  • Experience supporting one of the following engineering software in an engineering environment: Slicwave, Doors, Rational Suite, Atlassian Suite Jira, Confluence, Bitbucket, GIT.
  • Software development support experience.
  • System Administration and configuration experience.
  • Knowledge and experience with development tools and environments like Slicwave, Rational Suite, Atlassian Suite Jira, Confluence, Bitbucket, VMware, National Instruments, Linux OS, SQL Server, scripting, and software testing.
  • Modeling/Analysis/Simulation experience.
  • Knowledge and experience with CAE tools and environments like Mentor Graphics, Ansys, Hyperworks, NX Nastran, LS-Dyna, MATLAB, HPC Cluster, MuSes.
  • Knowledge of engineering business processes.
  • Knowledge of ITIL processes is preferred but not required.
  • Experience in the defense industry is preferred but not required.
  • Must be a U.S. Person (i.e. a lawful permanent resident of the U.S.)


GDLS considers factors such as, scope/responsibilities of the position, candidate experience and education/training background, in addition to local market comparable and business considerations when extending an offer.
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