Program Coordinator-ACCS Res, 37.5Hr-Days

UMass Memorial Health
United States, Massachusetts, Worcester
Jun 24, 2025
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Exempt Schedule Details: Monday through Friday Scheduled Hours: 8am-4pm Shift: 4 - Mixed Shift, 7.5 Hours (United States of America) Hours: 37.5 Cost Center: 71000 - 0632 Safehavens This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Joining UMass Memorial Health - Community Healthlink (CHL) makes you part of a team doing work that is often life changing for those we serve. We provide high-quality behavioral health care services to individuals, couples, and families that is fulfilling both professionally and personally. CHL has been a leader in central and north Worcester County for over four decades in providing care to those facing mental illness, homelessness and substance use and recovery. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Oversees the operation of the residential component to which assigned consistent with the administrative, programmatic, and clinical polices of Community Healthlink (CHL) and stakeholders. I. Major Responsibilities: 1. Provides oversight of assigned residential program. 2. Ensures operational budget for the program is reconciled. 3. Develops budget alongside finance for the areas managed and ensures financial goals are met. 4. Orients and trains new managers to daily operations of the program and division procedures. Ensures all staff are oriented, trained, and maintains required trainings ongoing as required by CHL and provides direct supervision to program managers and ensures direct supervision of all staff is provided as expected by CHL policy and regulatory body. 5. Facilitates the process for referrals, admissions, and discharges. 6. Strives to maintain maximum capacity and ensures regulatory staff ratios set by regulatory body. 7. Takes personnel action regarding hiring and disciplinary procedures. 8. Participates in administrator on-call rotation following CHL and program policy. 9. Serves as liaison among other departments and agencies to facilitate continuum of care. 10. Identifies problem areas and coordinate work for upkeep of site. 11. Ensures day-to-day upkeep of residence and workplace. Works with residents and staff to maintain the residence daily including chores, bedroom upkeep, yard, and other housekeeping duties. 12. Ensures accuracy and timeliness of resident calendar, admission, and discharge forms. II. Position Qualifications: License/Certification/Education: Required: 1. Bachelor's degree 2. Current and valid United States driver's license is required for Faith House, Beryls House, and Orchard Street. Current and valid United States driver's license and ability to provide registered and insured automobile for work related purposes including transporting Persons in a personal vehicle required for all other programs. 3. MAP, CPR, First Aid certifications must be completed within the first six months after hire date. 4. Satisfactory CORI background check. Preferred: 1. Master's degree in social work or related human services field Experience/Skills: Required: 1. Minimum two (2) years of related experience. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.