On Call Medical Assistant Position - Phoenix, AZ - Primary Care/ Behavioral Health

We are pleased to share an exciting opportunity for an On Call Medical Assistant for the Phoenix and surrounding areas.

Terros Health is a health care company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for over 50 years. We help people live their lives in recovery and we save lives every day. Our vision is to provide extraordinary care by empowered people, achieving exceptional outcomes. We are guided by our core values of integrity, compassion and empowerment, with diversity woven throughout. Together, we are Inspiring Change for Life!

If you are interested in working for one of the State's Leading Integrated Healthcare Organizations that promotes Integrity, Compassion, and Empowerment, we encourage you to apply!

Terros Health: Extraordinary Care. Empowered People. Exceptional Outcomes.

Terros Health made the list!!

"Most Admired Companies of 2020, 2022 & 2023" as awarded by AZ Big Media.

On Call Medical Assistant Position in Phoenix, AZ

On Call, Up to 20 hours/week

Coverage for McDowell Health Center, Priest Recovery Health Center (Tempe), and Stapley Health Center (Mesa)

Primary Location: 48th St/ McDowell

(Will cover at other sites as needed.)

Excellent Compensation ($21-$22+ depending on years of MA experience)

Bilingual in Spanish is a Plus (Additional Language Differential Pay Available: $1/hour)

Integrated Care Location - Primary Care Services On Site

Primary Care Experience is a Plus

NextGen Experience is a Plus

• Provides ongoing services as a medical assistant to patients in need of medical services for the purpose of establishing and reaching appropriate treatment goals.
• Prepares patients for examinations, takes medical histories, assists the physician during the examination, explains medical procedures to patients.
• Coordinates the appropriate client information with the behavioral health and other specialty care offices.
• Follows up on the pharmacy, clients, staff and all other parties phone calls and coordinates a response back based on the consult with the medical staff.
• Maintains appropriate knowledge, skill, and coordination of services for this position.
• Answers phones, schedules appointments, greets patients, and may create correspondence. May assume any, or all of the general clerical duties within the office.
• Follows up accordingly/promptly on clients requests via phone/letter at the direction of medical practitioners. May coordinate with the involved parties on behalf of the client.
• Updates patient files, schedules medical tests, and arranges for hospital admissions.
• Follows up on missed medical appointments to appropriately re-engage the patients.
• Seeks appropriate clinical supervision to ensure the provision of effective supportive services.
• Establishes appropriate patient documentations, applications, forms that conform to agency guidelines, audit tools best professional practice, and State licensing regulations.
• Completes client documentations within the established guidelines including but not limited to completion of progress notes on the date of service; completes medical intake paperwork and submits on date of service.

• Medical Assistant Diploma and/or Certificate Required.
• EMR experience: NextGen preferred
• Excellent communication skills
• Excellent interpersonal skills both in person and by phone, with high professionalism
• Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role.
• Must pass a Drug Screen and TB Test
• This role is a non-driving position. This position is performed at one location and does not require travel to various Terros Health centers. May be 18 years of age and with less than two years' driving experience or no driving experience.