Intern, Business Operations

Internship Overview

The goal of the Business Operations Internship is to provide a well-rounded business management education to the Intern. Intern will perform value-added activities for Mansfield while learning critical operational skills including business analytical reporting, analysis, project management skills, and shared services support.

In addition to learning business management skills which are transferable to any future career, the Intern will walk away with a working knowledge of Mansfield's industry position, our suppliers, and our customers.

Monthly Activities

• Update training manual for the Customer Service Team and FTL Dispatch teams
• Complete Sign off of training documents with FTL Dispatch and Customer Service Managers
• Reporting documentation and presentation of data
• Identify processes that can be automated and project manage the process with various departments
• Project management skills (Microsoft office)

Key Projects

• Training Manual for the Customer Service Team and FTL Dispatch
• Tank mapping process to ensure all tanks are linked in system correctly
• Minimize tank reporting and exceptions through automation
• Polling failures and collaborate with FSS team and FTL Dispatch
  1. Power BI report with system errors and stagnet readings

Key Learning Outcomes / Development Opportunities

• Develop working knowledge of Microsoft Power BI
• Fuel Link/Saba/Training Manual for Customer Service
• Proficiency using Entinuum
• Understand Fuel Industry
• Proficiency in Project Management building
• Fuel & Logistics Industry Knowledge

Requirements:

• Current upcoming Junior or Senior pursuing a Degree in Business, Project Management, or a related field
• Able to work 8am - 5pm, onsite in Gainesville, GA for 40 hours per week from May 19, 2025 through August 1, 2025.
• Advanced proficiency in Microsoft Excel - must be proficient in Pivot Tables and Lookups
• Critical-thinking and initiative with a passion for process improvement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.