Visitor Services and Security Associate

The University of North Carolina at Greensboro

$37,161

United States, North Carolina, Greensboro

Nov 19, 2024

Posting Details

Requisition Number	S2897
Position Number	004507
Position Classification Title	Property Security Officer
Functional Title	Visitor Services and Security Associate
Position Type	Staff
University Information	Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.
Primary Purpose of the Organizational Unit	The Weatherspoon Art Museum at UNC Greensboro enriches the lives of diverse individuals and connects multiple communities, both on and off campus, by presenting, interpreting, and collecting modern and contemporary art. In recognizing its paramount role of public service, the Weatherspoon fosters an appreciation of the ability of art to positively impact lives. WAM is internationally known for its collections of American paintings, sculptures, and works on paper and for its exhibitions that help broaden the story of American art to be more inclusive of women and artists of color. The museum has six galleries and a sculpture courtyard with over 17,000 square feet of exhibition space. The American Alliance of Museums accredited the Weatherspoon in 1995 and renewed its accreditation in 2005 and 2015. Through a lively annual calendar of exhibitions and a multi-disciplinary educational program for audiences of all ages, the museum provides an opportunity for visitors to consider artistic, cultural, and social issues of our time-enriching the life of our university, community, and region.
Position Summary	Ensures that all museum visitors have a positive experience while maintaining a safe and secure environment and protecting the museum's collection and loans. This includes answering questions, enforcing rules, looking out for suspicious behavior, providing assistance, and engaging visitors about works of art, museum programs, and how to support the museum. Supports the director in developing a vibrant and engaged community by promoting the museum's strategic framework and goals
Minimum Qualifications	HIGH SCHOOL DIPLOMA OR EQUIVALENCY AND DEMONSTRATED POSSESSION OF THE COMPETENCIES NECESSARY TO PERFORM THE WORK. SOME POSITIONS MAY REQUIRE VALID N.C. DRIVER'S LICENSE.
Additional Required Certifications, Licensures, and Certificates	Must obtain and maintain updated First Aid, CPR, and AED training and certification.
Preferred Qualifications	Bachelor's degree preferred. Should have a genuine interest in communicating with members of the public and providing assistance to visitors. Should have proficient computer skills and proficiency with Microsoft Office products. Customer service experience: Able to stand/walk constantly throughout the day and regularly interact with the public. Should exhibit sound judgment and the ability to calmly and quickly take initiative in emergency situations. Flexibility to work on a rotating on-call basis during evening hours and in case of systems failure. Demonstrated commitment to a diverse and equitable working environment and to serving the needs of the campus and community.
Alternate Option	If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Special Instructions to Applicants	Applicants are required to upload a list of at least three (3) professional references that includes: Name, Company Name, Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor. Email Address Contact Phone Number
Recruitment Range	$37,161
Org #-Department	Weatherspoon Art Museum - 11001
Work Hours of Position	T,W,F 8:30 A.M. - 5:30 P.M., Thur 9:45 A.M. - 8:15 P.M., Sat 9:30 A.M. - 5:30 P.M.
Number of Months per Year	12
Posting Requirements
Job Family	Law Enforcement & Public Safety
Career Banded Title	Property Security Officer
Open Date	11/15/2024
Close Date	12/08/2024
FTE	1.000
FLSA	Non-Exempt
If other, please indicate
If time-limited, please specify end date for appointment.
Salary Grade Equivalency