Senior Business Development Manager

The Business Development Manager positions are exempt. This position report directly to the Director/Senior Director, Senior Business Development Manager based on organizational need and structure. Travel is required approximately 25-50% annually.

Expectations:

The Business Development Managers responsibilities include developing strong relationships with customers, identifying and connecting with Key Stakeholders and developing appropriate sales reports and Key Performance Indicators for each account assigned.

The Business Development Managers are responsible for ensuring client satisfaction with service deliverables. The Business Development Managers are also responsible for service expansion at each existing account and prospecting and developing new accounts; including developing quotes or proposals, assisting the Quality team with customer complaints and CAPAs and is responsible to meet with 10- 20 accounts monthly.

The Business Development Managers are expected to facilitate and/or provide the field service teams with structured account plans and serve as liaison between Business development organization, Service Teams and customer to ensure an exemplary customer experience.

Responsibilities/Assignments for Senior (Sr.) Business Development Manager:

• Same Responsibilities as Associate Business Development Manager and Business Development Manager
• Responsible for implementing, monitoring and reporting to the Director the overall health of the organizational business development strategy
• Responsible for assisting with the development and implementation of the organizational business development strategy and plan
• May have performance review responsibilities depending on organizational structure
• Responsible for developing, in conjunction with regional managers, annual budget targets per region and responsible for overall execution

Experience & Education Required for Senior Business Development Manager:

A four-year degree in Business Administration, sales or other related experience (or equivalent military/industry training) in sales, account management or client development. Strong customer service skills are required. 5 plus years of experience of sales or account management

PCI is proud to serve pharmaceutical, biotechnology, medical device, and clinical research industries nationwide by providing calibration, commissioning and consulting solutions. At PCI, calibrations are performed by highly technical, cGMP/GLP-trained personnel who are knowledgeable in quality guidelines enforced by the FDA, EPA and ISO/IEC 17025:2017. PCI is an FCX Performance Company and a Subsidiary of Applied Industrial Technologies (NYSE: AIT); a leading industrial distributor that offers more than 6.5 million parts to serve the needs of MRO and OEM customers in virtually every industry.

Applied provides engineering, design and systems integration for industrial and fluid power applications, as well as customized mechanical, fabricated rubber and fluid power shop services. Applied also offers storeroom services and inventory management solutions that provide added value to our customers.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.