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ABOUT THE ORGANIZATION
SMBC MANUBANK was formed by a group of banking entrepreneurs in June 1962. Our scope is to serve the specialized needs of California middle-market businesses, manufacturers, wholesalers, distributors, importers, exporters, and service companies, including small businesses and professionals. The anticipated salary range for this role is between $175,000.00and $205,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees. Our mission is to be "the bank of choice" for middle market and professional service companies by establishing long term customer relationships and loyalty, providing superior products and services through a core of highly skilled and seasoned bankers.
To achieve our mission to be the 'bank of choice' for middle market and professional services companies, we are focused on our vision to be the premier California regional business bank that can provide the sophistication and expertise of a larger institution with the personal 'high touch' services of a smaller bank. Specialties: Commercial Loans and Lines of Credit, Asset-Based Financing, SBA Loans, and Specialized Financing, Real Estate Loans, Cash Management Services, International Services
JOB SUMMARY:
SMBCMANUBANK is seeking an experienced Director, Marketing Operations professional within the Marketing Team. This role will report into the Head of Marketing, Commercial Banking and will lead and assist on Process Operations and Efficiencies, MarTech platform ownership and Marketing Compliance. These responsibilities include but are not limited to planning and workflow management, procedural management, training and enablement, vendor procurement, MarTech platform maintenance, marketing compliance, and best practices. The ideal candidate will have extensive experience working in Marketing Operations and supporting B2B strategies in a highly collaborative and dynamic organization. PRINCIPAL DUTIES & RESPONSIBILITIES:
- Create/Modify Process Maps (workflow management) to help the Marketing Team increase efficiency and improve collaboration
- Write Procedures & Job-Aids for Marketing owned platforms
- Conduct Marketing Ops Office Hours and facilitate trainings for internal clients
- Manage quality control activities that help ensure assets, procedures, controls, and job-aids are accurate, in compliance with required review cycles, and functioning effectively
- Manage Marketing PM Tooling that enables proper intake, evaluation, and prioritization of activities in collaboration with PM resource and other Marketing Team initiative leaders
- Assist Marketing Team with vendor procurement and renewal activities in collaboration with Vendor Operations
- Manage marketing capabilities intake process and oversee implementation in coordination with assigned Marketing Team leader and PM resource
- Assist with Platform Ownership responsibilities of selected Marketing Team owned operational platforms - managing the development and evolution of for greater efficiency and capability.
- Work closely with Marketing Compliance officer to ensure all policies, procedures are up to date and current.
POSITION SPECIFICATIONS:
- A minimum of 10 years' experience in Marketing with a keen understanding of how marketing processes work together and affect each other
- A minimum of 7 years' experience assessing marketing processes and finding ways to improve efficiency and quality of work
- Experience and comfort working within MarTech platforms such as DAMs, Marketing Automation, and Project Management
- Ability to identify and mitigate risk through adherence to regulations and best practices
- Experience creating and delivering trainings and materials that promote awareness and inspire adoption
- Bachelor's degree or equivalent
- Exceptional organizational and communication skills
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. CCPA DISCLOSURE
Personal Information Collection Notice: This notice contains information under the California Consumer Privacy Act (CCPA) about the categories of personal information (PI) of California residents that SMBC MANUBANK collects and the business or commercial purpose(s) for which the PI may be used. We do not sell PI. More information about our collection and use of PI may be found in our CCPA Privacy Policy at https://www.smbcmanubank.com/privacy/ccpa-disclosure. Persons with disabilities may contact our Customer Contact Center toll-free at (877) 560-9812 to request the information in this Notice in an alternative format.
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Sumitomo Mitsui Banking Corporation (SMBC)
Nov 22, 2024