Shelter Associate

Maricopa County
parental leave, sick time, tuition reimbursement
United States, Arizona, Mesa
1920 South Lewis (Show on map)
Nov 26, 2024
Posting Date 11/25/24 Application Deadline 11/30/24 Pay Range $18.50 - $29.00 hourly Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek. Job Type Unclassified Department Animal Care and Control About the Position Are you a passionate animal advocate who wants to care for, nurture, and facilitate the adoptions of the dogs in our care? As one of the largest animal shelters in the Nation, we need your support to make a difference! We want you to be our next diligent Shelter Associate to provide daily care and support for our shelter dogs. You'll be an advocate for the dogs and promote the health, safety, and welfare of the people and animals of Maricopa County. This position requires the employee to be in the office and or customer-facing for all hours worked. About Us Maricopa County Animal Care & Control employees are committed to animal welfare and strengthening the human-animal bond in our community. We are always looking to add talented individuals to our team, either at our West or East Valley Animal Care Center. As one of the nation's largest open-admission shelters, we work with our community to serve the animals and people of Maricopa County. Our adoptions, shelters, clinics, and animal services officer teams learn first-hand about proper care for homeless and stray animals and work hard to help find them new homes. Proud to Offer Perform work with a greater purpose Tuition reimbursement Exceptional work-life balance Opportunities for growth and development within Maricopa County Low-cost, high-value healthcare for you and your qualifying dependents Paid vacation, sick time, and parental leave Extensive wellness program, including healthcare premium discounts Employee discounts for goods and services Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.27% monthly contribution rate and includes a 100% employer match on Day 1 Learn more at Work With Us \| Maricopa County, AZ We Require Six months of in-person customer service work experience High school diploma or GED Candidates must be flexible and able to work all shifts, including starting as early as 5 am and finishing as late as 7 pm, working weekends and holidays. Shelter Associates are assigned on any shift, with any combination of days off, determined by the needs of the Department We Also Value Experience working in animal care with domestic animals in a veterinary hospital, animal control, humane society, or another animal facility Bilingual Spanish and English-speaking skills One year of in-person customer service work experience Job Contributions Ensure all shelter animals are properly housed and cared for within the guidelines of the Five Domains of Animal Welfare and that positive reinforcement training and Fear Free methods are utilized Conduct daily cleaning and disinfection of all shelter animal habitats in compliance with established disease control protocols Follow all feeding, handling, and care policies and expectations at the shelter Conduct daily shelter welfare rounds, documents, and address issues per set process Ensure shelter areas, such as yards and meet and greet rooms, are maintained throughout the day. Keep supply areas stocked and clean and ensure tools and equipment are kept in good working order. Reports broke items timely Conduct in-shelter animal adoption meet and greets by interacting with customers in person and providing exceptional customer service Update animal records and perform data entry at the shelter, including animal identification information, photographs, kennel cards, animal bios, and medical and behavior information. Ensure animal records are updated through the shelter stay process Perform in-shelter animal evaluations and enrichment duties Working Conditions Must complete department-required animal handling training within 30 days of hire Work is performed in an animal shelter with exposure to extreme and varying temperatures, excessive noise, dogs and cats with unknown temperaments or behaviors, animal waste and fluids, deceased animals, cleaning chemicals, and zoonotic diseases While performing the duties of this job, the employee is regularly required to stand and walk on all types of surfaces that are sometimes slippery, uneven, and rough Ability to lift up to 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly Selection Procedure Only the most qualified candidates will be considered Consideration will only be given to candidates who submit online applications Candidates will be contacted primarily through email and their Workday online application profile Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive Maricopa County is an equal opportunity employer. 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