IT Network Analyst
 INVISTA | |
life insurance, parental leave
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 United States, Texas, Longview | |
 Dec 06, 2024 | |
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Your Job
The IT Network Analyst provides both onsite and remote support to our users in the North America region. Based at our Longview, TX site, with occasional travel to other sites in Texas Region. This role in ensuring the stability, efficiency, and security of our global IT infrastructure, including site Infra OT (Operational Technology). This position involves monitoring, analyzing, and optimizing IT and part of OT systems, networks, and services to support the company's operational goals. The ideal candidate will have a strong technical background, impeccable analytical skills, and the ability to work collaboratively in a global, dynamic environment. This role may require occasional on-call support and the ability to work flexible hours to accommodate global team members and projects. Travel may be required (approximately 10%) to various INVISTA locations for project support and collaboration. Our Team Longview, Texas, is a thriving city in the heart of East Texas known for its friendly community, vibrant economy, and rich cultural heritage. With a population of just over 80,000, Longview offers the perfect balance between small-town charm and big-city amenities. The city boasts a strong industrial base, with key sectors including manufacturing, healthcare, and education, providing ample career opportunities for professionals and skilled workers alike. Longview is also home to beautiful parks, a variety of recreational activities, and numerous festivals throughout the year, such as the Great Texas Balloon Race. Its excellent schools, affordable cost of living, and proximity to larger cities like Dallas and Shreveport make Longview an ideal place for families and individuals looking to settle in a welcoming and dynamic environment. What You Will Do * Network and Security Support: * Support the configuration and maintenance of network devices such as routers, switches, firewalls, wireless APs, and identify, diagnose, and resolve complex network-related issues. * Implement and maintain robust security measures to protect IT infrastructure from threats and vulnerabilities, perform regular security assessments and vulnerability scans, and ensure compliance with organizational policies and regulatory requirements. * Infrastructure Monitoring and Analysis: * Continuously monitor the performance and health of IT infrastructure components such as servers, networks, storage systems, and cloud services using advanced monitoring tools and dashboards. * Track key performance indicators (KPIs) to detect potential issues and analyze system performance data to identify trends, anomalies, and areas for improvement, ensuring optimal infrastructure performance. * System Administration and Maintenance: * Assist in the installation, configuration, and maintenance of physical and virtual servers, ensuring system stability and reliability. * Apply software updates, patches, and security configurations to maintain systems' integrity and security. * Manage data storage solutions, including SAN and NAS systems, and ensure that regular backups of critical systems and data are performed according to established schedules. * Participate in a rotational weekend on-call support several times a year. * Technical and Operational Technology (OT) Support: * Provide technical support to end-users, including troubleshooting hardware, software, and network issues, and respond promptly to IT support tickets and incidents. Critical incident support may require after hours, evenings or weekend on-demand engagement to resolve the most urgent of issues. * Monitor and support the infrastructure related to OT, including industrial control systems and SCADA systems, collaborate with site operations teams, and troubleshoot OT-related issues to minimize downtime and ensure operational continuity. * Implement and maintain security measures for OT systems, ensuring compliance with industry standards and regulations specific to OT environments. * Documentation, Reporting, and Project Support: * Maintain comprehensive documentation of IT and OT infrastructure configurations, procedures, and standards, ensuring accuracy and availability for reference and audit purposes. * Generate regular reports on IT and OT infrastructure performance, issues, and improvements, providing insights and recommendations based on data analysis and trend identification. * Assist in the planning, execution, and monitoring of IT and OT infrastructure projects, collaborate with project teams to ensure timely completion of tasks, and participate in the testing and implementation of new infrastructure solutions and technologies. * Continuous Improvement and Collaboration: * Identify opportunities for continuous improvement in IT and OT infrastructure processes and procedures, implementing best practices and industry standards to enhance efficiency and effectiveness. * Stay informed about emerging technologies, trends, and best practices in IT and OT infrastructure, and actively contribute to team meetings and discussions on infrastructure improvements and initiatives. * Work closely with other IT and OT teams, including network engineers, systems administrators, and cybersecurity analysts, to ensure seamless operations and effective support, and communicate technical information effectively to both technical and non-technical stakeholders. Who You Are (Basic Qualifications) * 2+ years of experience in IT infrastructure, system administration, network support, or OT-related roles * Experience with monitoring tools, network devices, IT security practices, and OT systems * Proficiency in operating systems (Windows) and virtualization technologies * Strong understanding of networking concepts, including TCP/IP, DNS, and DHCP * Familiarity with cloud services (Ex: AWS, Azure, Google Cloud) * Knowledge of OT systems and their integration with IT infrastructure * Knowledge of IT and OT security best practices and compliance standards * This role is not eligible for visa sponsorship What Will Put You Ahead * Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field * Industry certifications such as Cisco (CCNA, CCNP), CompTIA Network+, Microsoft (MCP, MCSE), Linux (LPIC-1, LPIC-2) * Experience in the administration of network environments utilizing Cisco technologies * Experience within the manufacturing industry * Experience with automation and scripting * Knowledge of ITIL framework and practices At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy [1] here. Who We Are As a Koch company, INVISTA has a long history of working to make the world around you a better place. From parts for the automotive industry to medical equipment, airbags, food packaging, and clothing, our ingredients in the nylon 6,6 and polypropylene value chains help bring many of life's essential products to market. At Koch, employees are empowered to do what they do best to make life better. Learn how our [2] business philosophy helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click [3] here for additional information. #LI-RR1 References Visible links 1. https://jobs.kochcareers.com/pages/culture 2. https://www.kochind.com/about/business-philosophy 3. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf | |