Service Specialist 1 PT - Leesburg

**This new location is coming in early Spring 2025! This position will begin after the New Year, so apply now!**

The hours for this position are:

Monday - Thursday: 11:45 AM - 5:15 PM

Fridays: 12:45 PM - 6:15 PM

Saturdays: 2 per month from 8:45 AM - 12:15 PM.

Salary is based on experience; all experience must be demonstrated on the application and verifiable.

• Service Specialist 1 - Starting at $17.50 /hr
• Service Specialist 2 - Starting at $18.76 /hr
• Service Specialist 3 - Starting at $22.38 /hr

Role

Immediately greets and assists members or potential members upon arrival by processing financial transactions, setting up new accounts, and educating members on CAMPUS' products and services. This is a sales and service position that strives to establish relationships with members so that CAMPUS will be their primary financial institution.

Essential Functions & Responsibilities

• Exemplifies the core values of CAMPUS, while supporting our strategic priorities for members, employees, and community. Maintains the highest standard of professionalism, integrity, and confidentiality
• Receives and processes member financial transactions, including deposits, withdrawals, loan payments, and member-requested transfers
• Assists members with opening and closing accounts, answers questions about products and services, and resolves problems that are within their authority to resolve
• Identifies cross-sell opportunities and cross-sells services to members
• Performs other duties as assigned
• Adheres to and follows all governmental regulations and policies

Education

• High School Diploma or GED

Experience

• 0 - 1 year of general experience

Other Skills

• Cash Reconciliation
• Confidentiality and Discretion
• Cross-Selling
• Excellent Member Service
• Microsoft Office Products
• New Account Openings
• Oral and Written Communication Skills
• Product Knowledge

Part Time Employee Benefits Package

All Part-Time employees are eligible for benefits such as a 401(k) with up to a 5% company match, Holiday Pay based on work schedule, Paid Time Off, Tuition Reimbursement, Paid Parental Leave, and Employee Wellness Reimbursement. CAMPUS USA Credit Union strongly encourages health, well-being, and work-rest balance. We do everything we can to promote healthy, happy employees!

Please note: Benefits are not available for Interns.

EOE/AA including Veterans and Disabled