Office Service Associate (Floater)

Responsibilities:

Reporting to the Regional Operations Manager in the Region, the Floater will provide coverage and assistance to our operations in the San Francisco and Oakland market where we provide shipping & receiving, front desk, light facilities and office services.

* Will cover positions in the mailroom or lobby or with the facilities team as needed.
* Must have great customer service skills, be reliable and self-motivated
* Act as first point of contact for clients and guests. Greets customers, vendors, job applicants, associates from other locations, and other visitors with high degree of professionalism and courtesy
* Act as first point of contact for clients and guests. Greets customers, vendors, job applicants, associates from other locations, and other visitors with high degree of professionalism and courtesy
* Maintain safe and neat appearance of office reception area.
* Take and relay messages; provide information and customer service to callers/guests
* Coordinate Video conferences, reserve visitor offices and oversee communal office meeting spaces
* Submit Facility requests for items that need to be repaired.
* Receive, count and process all incoming items, letters and packages.
* Deliver packages to departments and cubicles using P.D.A system to scan and sign for packages.
* Prepare and package outgoing materials to prevent in-transit damage.
* Prepare all appropriate shipping documentation.
* Utilize postage machine to properly meter outbound mail.
* Assist in maintaining office supplies inventory.
* Deliver office supplies and copy paper and stock conference rooms and print copy stations.
* Ability to commute to locations located in downtown San Francisco and Oakland.
* Other duties as assigned.

Special Skills/Requirements:

* High School diploma or GED equivalent required.
* 1 to 2 years' experience in a corporate front desk or reception environment.
* 1 to 2 years' experience in shipping & receiving or mailroom.
* Valid driver's license with a clean driving record and/or must have reliable transportation.
* Exhibits superior verbal communication and phone skills.
* Consistently demonstrates professional demeanor, appearance and attitude.
* Ability to appropriately handle confidential and highly sensitive material.
* Proficiency in MS-Office: Word, Excel, Outlook, and Power Point.