Learning Experience Specialist

Key Responsibilities:

Systems Administration & Enablement
* Triage incoming help tickets related to talent systems-responding directly to common questions and assigning more complex issues to the appropriate internal teams or vendors.
* Serve as administrator and subject matter expert for talent systems (e.g., LMS, LXP, survey tools, HRIS modules).
* Manage user access, troubleshoot technical issues, and liaise with IT and vendors for system enhancements.
* Ensure platforms are intuitive, up to date, and well-documented for end users.

Talent Program & Event Coordination
* Coordinate logistics for talent programs and events, including booking venues or virtual platforms, managing calendars, and confirming attendance.
* Handle all event-related logistics such as ordering food and beverages, arranging room setups, and ensuring necessary A/V equipment is available and functioning.
* Order, track, and organize event supplies and materials (e.g., name tags, workbooks, swag, signage) to support a smooth participant experience.
* Liaise with internal teams and external vendors to ensure event needs are clearly communicated and executed on time.

Reporting, Analytics & Insights
* Develop and maintain dashboards, reports, and visualizations to measure program impact, participation, and performance.
* Integrate learning and talent metrics with broader business KPIs to tell a cohesive, strategic story.
* Collaborate with key stakeholders to translate insights into recommendations for program improvement.
Learning Systems & Data Infrastructure
* Design and maintain scalable learning and talent data architectures and pipelines to support real-time insights and cross-platform integrations.
* May create eLearning content to align with business objectives and measures effectiveness of programs
* Own processes that ensure smooth data flow between HRIS, LMS/LXP, and other people systems.
* Monitor and maintain the health, performance, and security of learning-related data infrastructure.
* Champion data quality, compliance, and governance standards to uphold privacy and accuracy.

Qualifications

* Bachelor's degree in Human Resource Management, Data Science or Analytics, Organizational Development, Business Administration, Information Systems, or equivalent experience

* 5+ years of progressive experience in learning technologies, talent operations, HR systems, or data infrastructure-ideally in roles combining technical administration, analytics, and cross-functional program support

* Strong understanding of HR and learning metrics and how they relate to business KPIs

* Strong knowledge of data management (ETL, SQL, dashboards), analytics tools (Power BI, Tableau), and cloud platforms (AWS, Azure, or GCP)

* Experience with HRIS, LMS, LXP (e.g., Workday, Degreed, Cornerstone, Culture Amp)

* Proven ability to coordinate programs and events with attention to detail and stakeholder engagement

* Excellent communication, organization, and project management skills in a cross-functional, matrixed environment

* Proven team player with the ability to support multiple priorities

We offer competitive company benefits to eligible positions, such as :

• Medical, Dental, Vision Insurance
• Life Insurance and Disability

• Voluntary Wellness Programs

• 401(k) and RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

This is to notify the general public that some individuals/entities are using the thyssenkrupp ("TK") name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.

TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.

TK does not:

1.Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2.Request payment of any kind from prospective jobseekers or candidates for employment;
3.Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4.Send checks to job seekers; or
5.Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.

PLEASE NOTE:

1.TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2.TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3.Anyone making an employment offer in return for money is not authorized by TK; and
4.TK reserves the right to take legal action, including criminal action, against such individuals/entities.

TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK.

If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at tkmna.employee.care@thyssenkrupp-materials.com.

We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.