HR Operations Associate (Hybrid)

Work Arrangement:

***After the initial training period, this is a hybrid role, working onsite in our Wilmington, DE office.***

Provide support to the day-to-day operations of the Human Resources department. Activities include assisting with EVP Chief Human Resources Officer activities, Talent Acquisition, and HR Operations.

Essential Functions

Provides support to the Director Chief of Staff & HR Operations, HR Leadership, and Talent Acquisition teams. Activities include sort and distribute mail, coordinate and schedule meetings, travel arrangements, prepare expense reports, status update emails and other related activities.
1. Interfaces with the Vendor Management Office regarding HR contracts, as needed.
2. Performs audits as directed by the Director Chief of Staff & HR Operations.
3. Provides support with the annual merit review cycle, bonus (C-Level, Management Council, and High-Performers), and officer promotion process. Interfaces with all key stakeholders to complete the process timely and accurately.
4. Maintains deliverables and meeting minutes for the Director Chief of Staff & HR Operations
5. Prepares, updates, and assists in delivering presentations for the HR Leadership team, ensuring content is accurate, clear, visually engaging, and aligned with key HR initiatives and objectives.
6. Assists in coordinating Annual Employee Appreciation Week for both in-office and remote employees.
7. Maintains updates to the New People Manager Training Guide, Onboarding & Offboarding checklists, and New Hire Kits.
8. Designs and generates ad hoc and regular reports from the systems. Assist users with reporting, design and customize standard reports. Prepares all reports in the designated time frames.
9. Secures all confidential information in accordance with data privacy and security standards. Generates appropriate documentation and spreadsheets to track and report specific information and timelines on assigned tasks and projects.
10. Assesses HR activities and support key HR annual processes: i.e., performance management, year-end close, etc. Provides necessary support.
11. Supports the Learning and Development team by providing internal customer support for the Learning Management System (LMS).
12. Performs other duties as assigned.

Education/Experience Requirements

• Undergraduate degree in a related field or an equivalent combination of training and experience.
• 1-3 years of Human Resources experience.

Preferred Requirements

• Excellent verbal, written, and interpersonal communication skills.
• A team player, able to work effectively in a team fostered, multi-tasking environment.
• Proficient in the Microsoft office suite, e.g., Excel, PowerPoint, Word, and Outlook.

This job will be open and accepting applications for a minimum of five days from the date it was posted.

Working at The Bancorp Bank, N.A. and Benefits Information: click here

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The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.

Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history.