Bilingual Personal Banker - Moneyline Contact Center
 MidFirst Bank | |
paid holidays, tuition reimbursement, 401(k)
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 United States, Oklahoma, Oklahoma City | |
 Jan 08, 2025 | |
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Description
We're looking for Bilingual Personal Bankers to join our team! MidFirst Bank is seeking energetic individuals with excellent bilingual customer service skills who enjoy helping others in a team-oriented, contact center environment. The Personal Bankers are responsible for handling a wide variety of calls regarding banking products and services. The ideal candidate will be bilingual in English and Spanish, have excellent communication skills, and be able to work in a fast-paced environment, handling new and existing customer inquiries while providing quality service to our customers in an enthusiastic, responsive and articulate manner. Full Time position -Onsite position/ Shift Hours 12pm to 9pm (M-F) Individuals are required to work rotating weekends which include Saturday and Sunday. Excellent Pay plus Shift differentials are available for certain hours: $18.00 hour/Base Pay $5.00/hour for Monday through Friday from 6pm - 9pm p.m. Saturday's from 1pm to 6pm and Sunday from 12p to 4p. Bilingual candidates fluent in both Spanish and English will earn an additional $2.00 per hour. Passed bilingual assessment required. Position Requirements: Interested candidates must enjoy helping others by phone, be detail-oriented, adapt well to change, be able to multi-task, be dependable, and have experience using a personal computer. Competent typing skills are also required to be successful in this role. Candidates with previous customer service or call center experience are strongly encouraged to apply. Preferred Skills:
Some of the many reasons to join our team include:
Education
High School (required)
Experience
Bilingual Skills - English & Spanish (preferred)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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