Solution Enablement Lead

Belong. Believe. Be You. Belden.

Propel your career surrounded by a diverse team of innovative, goal-oriented individuals who are pursuing the next generation of connectivity solutions. At Belden, you'll participate in work that will challenge you and position you to excel. You'll collaborate with colleagues from around the world, gaining exposure to a broad base of expertise and perspectives.

Together, we'll continue on a journey of innovation, creating a connected world and paving the way for automation. Join us and let's build the future.

Job Summary:

The Solution Enablement Lead plays a strategic role within Belden's Technical Services & Support (TS&S) organization, reporting to the Director of Technical Services & Support. This leader is responsible for operationalizing the quality of work and service provided by the TS&S team, ensuring that the team is fully aligned with business goals and customer needs. By managing key areas including Resource Management, Data Analytics, Talent Development, and Process/Quality Improvement, the Solution Enablement Lead enhances team capabilities and drives operational efficiency. The role also ensures seamless collaboration with the Solution Sales team, empowering both teams to effectively win in emerging solution markets, particularly in Industry 4.0 and digital transformation solutions.

Responsibilities:

• Resource Allocation & Optimization: Oversee the allocation of Digital Automation Consultants (DACs) and Solution Consultants to opportunities, ensuring that resources are efficiently assigned to high-impact customer projects while maintaining service quality and operational efficiency.
• Quality & Operational Excellence: Lead initiatives to operationalize the quality of work and service from the TS&S team, ensuring that processes, tools, and methodologies are in place to consistently deliver high-quality solutions that meet customer expectations.
• Collaboration with Solution Sales: Foster a close partnership with the Solution Sales team to identify opportunities, develop compelling proposals, and ensure smooth handoffs between sales and technical teams, enabling a seamless customer experience and higher win rates in emerging markets.
• Skill Development & Talent Management: Manage talent development initiatives, including training, certification programs, and career progression, ensuring that TS&S team members are equipped with the necessary skills to succeed in the evolving landscape of Industry 4.0 technologies and digital solutions.
• Data-Driven Performance Management: Develop and manage data analytics that consistently and accurately measure team efficiency and effectiveness, using insights to drive continuous improvement and identify new opportunities for growth andoptimization.
• Process Improvement: Partner with the Process/Quality/Tools team to refine workflows, tools, and best practices, ensuring that the TS&S team operates at peak efficiency while delivering high-quality results that meet customer requirements.
• Customer-Centric Solutions: Ensure that the TS&S team is focused on customer-centric outcomes by aligning team objectives with customer needs, ensuring successful solution implementation, and enhancing customer satisfaction.
• Strategic Resource Planning: Collaborate with leadership to forecast future needs, ensuring the team is prepared to scale effectively and efficiently in line with business goals and emerging market demands.

Required Skills and Experience

• Bachelor's degree in Engineering, Business, or a related field; or quivalent industry experience.
• 8+ years of experience in a leadership role, ideally in a technical services environment, with a focus on resource management, quality improvement, and process optimization.
• Understanding of Industry 4.0 technologies, digital transformation, and automation, with experience in translating these technologies into customer solutions.
• Demonstrated ability to operationalize quality in service delivery, ensuring consistenthigh standards in customer interactions and outcomes.
• Experience working collaboratively with sales teams, particularly in emerging solution markets, to identify opportunities and close deals.
• In-depth experience in talent management and the development of training programs to enhance technical skills and team performance.
• Strong project management and organizational skills, with the ability to manage multiple priorities in a fast-paced, matrixed environment.

Applicants can expect a base compensation range of $112,00 - $160,000 annually, plus benefits and additional incentives based on the level of the role. This is the reasonable estimate that Belden believes it might pay for this job based on applicable circumstances at the time of posting. Belden may ultimately pay more or less than the posted range as permitted by law, and commensurate with the applicant's experience, qualifications, and geographical location.

Belden also offers hybrid and remote work practices where feasible and provides employees with benefits that could include health/dental/vision, long term/short term disability, life insurance, HSA/FSA, matching retirement plans, paid vacation, parental leave, employee stock purchase plan, paid leave for volunteer work in your community, training opportunities, professional talent management and succession planning, corporate health well-being initiatives and a work culture which includes commitment to diversity, equity, inclusion and sustainability!

Let's Write the Next 100 Years Together.

Join a global community striving to improve connectivity and security. The work we're doing puts our people on the front lines of impacting lives and shaping the future. Propel your story of innovation by helping Belden write the next chapter in ours. Shape your future at Belden.

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These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.