Service Tech Coordinator

Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our powerful, award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. Diversity, equity & inclusion are integral parts of our culture and drivers of innovation at Keysight. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Tests, calibrates/validates and repairs passive, electronic or analytical instruments, products, and modules to maintain functionality and accuracy. Service is performed on Keysight products and/or products manufactured by another company. Work is performed at a Keysight site.

Interprets customer requirements and potential needs to meet customer satisfaction goals. Determines and develops approaches to assignments and procedures. Responsible for test, repair, preventative maintenance, calibration, and refurbishment duties which require planning and judgment. Solves a broad range of technical problems of varying scope and complexity.

Careers Privacy Statement

***Keysight is an Equal Opportunity Employer.***

Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

• This position requires some higher education or specialized training/certification, or equivalent combination of education and experience. Typically, a minimum of 5 years relevant PMEL experience or equivalent technical training
• Working knowledge of metrology principles and measurement uncertainties Measurement Guardbanding, and other measurement principles
• Strong background using network analyzers to calibrate passive devices desired and other equipment with ranges up to 67 GHz.
• Must be able to work with minimal supervision and interface effectively with fellow team members, customers, and management.
• Adheres to the highest standards of business ethics.
• Requires excellent communication and organizational skills.
• Maintains high workmanship standards. Promotes ESD, Service Note compliance, and other programs conducive to the delivery of high-quality service and minimization of re-repair.
• Direct experience in calibration, adjustment, diagnosis, and troubleshooting to the assembly/component level of test and measurement equipment preferred.
• A demonstrated ability to leverage new and continuously evolving technologies and process improvements.
• Ability to work with minimal supervision and interface effectively with fellow team members, customers, and management.
• Adheres to the highest standards of business ethics.
• Requires excellent communication and organizational skills.
• Strong abilities in use of technical manuals and schematics.

Pay Range:

USD $52,190.00 - USD $86,980.00 Year

The level of this role will be based on applicable experience, education, and skills; most offers will be be between the minimum and the midpoint of the salary range listed.

Note: For other locations, pay ranges will vary by region

This role is eligible for Keysight Results Bonus Program

US Employees may be eligible for the following benefits:

• Medical, dental and vision
• Health Savings Account
• Health Care and Dependent Care Flexible Spending Accounts
• Life, Accident, Disability insurance
• Business Travel Accident and Business Travel Health
• 401(k) Plan
• Flexible Time Off, Paid Holidays
• Paid Family Leave
• Discounts, Perks
• Tuition Reimbursement
• Adoption Assistance
• ESPP (Employee Stock Purchase Plan)