Self-Help - Pirate Techs TSC Student Technician

ECU Department of ITCS Client Engagement and Support: Technology Support Center is currently seeking a Pirate Techs TSC Student Technician. The student technician is responsible for assisting ECU students, faculty, and staff with walk-in technology and Pirate ID account support. Our student techs provide assistance with installing/troubleshooting ECU-supported software, troubleshooting hardware and software issues, identifying and removing malware, connecting/troubleshooting access to ECU's wired and wireless networks, and Pirate ID / MFA support.

Experience with both Microsoft Windows 10/11 and macOS is preferred. Good customer service skills are preferred - comfortable working with others to resolve their technical problems. Student should be reliable, outgoing, a strong team player, motivated, and should be able to take direction.

Please upload your resume and cover letter online.

East Carolina University is an equal opportunity and affirmative action employer who is committed to workforce success and cultivating a culture of care, belonging and opportunity for our faculty, staff and learners and all stakeholders. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.