Data Analytics & BI Sr. Analyst (100262)

Developing and executing product and business strategy in a world of rapid technological and social change requires a highly capable, highly knowledgeable, and highly engaged team. American Honda's Sustainability & Business Development (SBD) business unit (BU) is tasked with navigating the business and technology application path for Honda's future renewable energy, resource circulation and innovative business initiative products, services, and businesses. Our focus is to establish an ecosystem of hardware, software, and renewable energy that achieves these goals by focusing on real-world user experiences. By providing solutions to users that are intuitive, generate value for users in terms of time savings, money savings, and enriching their lives we can expand and deepen our relationship with each customer. The team will focus on building and sustaining Honda's core brand values and enhancing brand image and competitiveness in the marketplace by innovating, incubating, selecting, developing, applying, and operating new businesses, features, products, and services with responsibility for their profitability, competitiveness, and customer satisfaction for Honda in North America.

Achieving this vision requires business management, financial accountability and corporate compliance with all business lines. Focusing on best-in-class product, company profitablity, as well as regulatory compliance supporting the operation and providing new value to the Customer, the Dealer, and AHM, the associate is accountable for the assigned in-market energy products and services. He / She assures program success from customer satisfaction, financial performance, quality operations and contractual compliance. He / She ensures all required tasks are executed and reports on all operational and product aspects of the energy business. Executing on responsibility is a mandatory requirement to adhere to AHM's compliance requirements and manage the sustainability of the businesses. This requires frequent coordination and review of wide-ranging information, along with regular communication with external business partners providers, HM, Product Planning, Service, Quality, Sales, Finance, HNA Law, and other pertinent business units.

The Energy Business Operations Sr. Analyst operates and maintains in-market Energy Products and Services: Defines and launches business operations processes considering reporting requirements, metrics, financials and contract terms. Works with product planning, sales, IT and vendor to on-board new products from Energy business lines; sunsets obsolete products; and understands agreed-upon contract terms with vendor and works to faithfully administer contracts.

• Energy Business Operations Sr. Analyst ensures all assigned programs in-market are operating at levels meeting customer needs. The associate provides monthly and Adhoc reporting to stakeholders and is considered the expert in the product's operation. The associate will collect market data, organize and analyze the data, and clearly identify the market quality trend. Utilizing market data, the associate must provide direction to the development and operations team for quick fix resolution to minimize customer impact. The Operations Analyst will also lead, propose, implement and be accountable for market action, including coordination, communication and success.
• Utilizing the understanding of customer needs and contract terms, will create and manage operational procedures. Upon creation of the procedures, the associate must ensure proper implementation, operations and measure the effectiveness. Must propose improvements in process to continue improvement of efficiency in operation.
• Coordinate with internal customers and third party service providers to resolve program issues. This includes research to completely understand the issue, creating a actionable resolution through analysis of various options, and obtaining approval for action. The associate must ensure adherence to the plan by all stakeholders, as well as obtain legal, regulator clearance and manage budget spending.
• Through identify and understanding the market quality issues, contribute and act as the voice of customer to ensure changes are made for future products and operational procedures. This associate must act as a leader of change management projects and process.
• Responsible for financial success of the assigned program. Working with the Financial Analyst, ensure all appropriate actions are taken to meet assigned goals and also ensure financial operations are in order.

• BA/BS in Engineering, Marketing, Market Research, Business or equivalent work experience
• 5+ years of deep understanding of customer technology and customer solutions
• Experience with energy-related discipline or EV charging a plus
• Strong research, analytic, technical writing, communication and presentation skills
• Strong program and project management experience
• Excellent Analysis skills
• Ability to think big picture and out of the box
• Experience in presenting at executive level meetings
• Honda specific knowledge across all product lines (preferred)

• 40% desk work using laptop and phone, including conference calls, communicating, reading and responding to emails, reading contracts, etc
• 35% meetings
• 25% preparing for and reporting to management
• 75% Remote / 25% Office
• Business travel required as assigned (5%)