Sr. Director, Marketing Operations

Job Description

Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day. We're looking for a Head of Marketing Operations located at our headquarters in Cincinnati, Ohio. Are you ready to make your mark? Then you sound like a Worldpayer.

About the Role:
We are seeking an experienced and strategic Head of Marketing Operations to lead and oversee our Marketing Operations team. This role requires a leader with a strong operational mindset who can drive efficiency, optimize processes, and enhance the overall effectiveness of our marketing strategies while ensuring that our marketing efforts are aligned with business goals and resources are used efficiently to achieve our desired outcomes.

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What you will be doing:

• Lead and mentor a team of marketing professionals, fostering a collaborative and high-performance culture.
• Oversee the planning, execution, and delivery of marketing projects, ensuring they are on time and within budget.
• Implement best practices in project management and overhauling marketing processes to streamline workflows and improve efficiency.
• Coordinate cross-functional teams to ensure alignment and collaboration on marketing initiatives.
• Develop and manage the marketing operations budget, ensuring effective allocation of resources.
• Collaborate with finance and other departments to forecast and monitor marketing expenditures.
• Conduct regular reviews of budget performance and make recommendations for adjustments as needed.
• Manage our vendor relationships in collaboration with our procurement teams.
• Oversee marketing technology tools and platforms, ensuring they are integrated and optimized.
• Oversee the development, execution, and analysis of marketing campaigns to drive brand awareness and customer engagement.
• Utilize data-driven insights to optimize campaign performance and achieve key marketing objectives.
• Ensure all campaigns are aligned with the overall marketing strategy and brand guidelines.

What you will need:

• Bachelor's degree in Marketing, Business Administration, or a related field; Master's degree preferred.
• Proven experience in a senior marketing operations role, with a track record of leading and developing high-performing teams.
• Strong understanding and demonstrated experience of marketing principles, project management, budgeting, and campaign management.
• Excellent leadership, communication, and interpersonal skills.
• Ability to think strategically and execute with attention to detail.
• Proficiency in marketing software and tools (e.g., Project Management, Agile Development, Marketing Automation, CRM, Financial and analytics platforms).

What we offer you:
At Worldpay, you can grow your career as far as you want to take it. Here's what else we offer:

• Opportunities to make an impact in fintech
• Personal and professional learning
• Inclusive, diverse work environment
• Resources to give back to your community
• Competitive salary and benefits

Privacy Statement

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here.

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.