New

Willow Application Coordinator

Mass General Brigham (Enterprise Services)
United States, Massachusetts, Somerville
399 Revolution Drive (Show on map)
Jan 16, 2025
Summary At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise. We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways. Essential Functions Leverage your expertise to design, build, and optimize configurations and workflows for successful product implementation. Collaborate with end users to document business requirements, translate them into functional specifications, and ensure quality through peer reviews, testing, and ongoing system support. Provide high-quality, customer-focused services, maintain operational integrity through reporting and updates, and contribute to training, mentorship, and team representation. Govern your work by the values of Mass General Brigham, fostering accountability, innovation, and collaboration in all interactions. Education Bachelor's Degree required Licenses and Credentials Epic Willow Inpatient certification required Epic Willow Inventory certification preferred Experience Experience in healthcare information technology 5-7 years required Knowledge, Skills and Abilities - Must be able to obtain required Epic certifications as outlined by program requirements. - Experience with the development, support or operation of software applications in a healthcare setting. - Knowledge of the workflows and operations within an inpatient pharmacy. - Clinical experience in pharmacy is preferred - Excellent oral and written communication skills. - Demonstrated analytic and problem-solving skills. - Strong interpersonal skills to effectively communicate with both technical and non-technical staff. Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.