Financial Case Coordinator - ENT, Highlands Ranch

Job Summary:

The Financial Case Coordinator is responsible for managing and/or coordinating all financial matters with patients, insurers, referring and attending physicians, nurse coordinators, social workers, and other stakeholders. Complies with established company policies and procedures, HIPAA Privacy Rules, and University of Colorado School of Medicine Confidentiality Policy. Ensures clear and timely communication around insurance verification, authorization of service, potential coverage issues, payer requirements, financial counseling, and resolution of problems.

Key Responsibilities:

• Communicates with the medical team, patients, families, and insurance companies all pertinent information regarding authorizations and coverage options in cases where the benefits may not be sufficient.
• Assists the patient in applying for any federal or state programs (e.g. Medicaid, drug assistance programs) as needed.
• Monitors insurance status and updates benefits, and authorizations as needed due to patient changes or insurance requirements.
• Uses eligibility systems, online websites, or phone calls to determine insurance benefits and precertification requirements.
• Assists patients with the coordination of benefits as appropriate.
• Provides estimates to patients and the healthcare team as requested.
• Generates insurance verification and precertification reports daily and follows up accordingly.
• Maintains patient accounts by obtaining, recording, and updating personal financial and insurance information.

Work Location:

Onsite- this role is expected to work onsite and is located in Highlands Ranch, CO.

Why Join Us:

Community Practice Medicine, housed within the School of Medicine at the University of Colorado, is seeking trained medical professionals to join our growing team. With clinics spanning from Longmont to Castle Rock, we offer a wide variety of opportunities. Specialty areas include, but are not limited to; Orthopedics, Vascular Surgery, OBGYN, Internal Medicine, Urology, Psychiatry, and many more!

The University of Colorado Anschutz Medical Campus is a public education, clinical, and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers, and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation, and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 10/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Diversity and Equity:

The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty, and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication, and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community, and all veterans. In addition, the Anschutz Campus has also been recognized as an Age-Friendly University. The University of Colorado is committed to diversity and equality in education and employment.

Qualifications:

Minimum Qualifications:

• High School Diploma or GED
• 2+ years of medical office experience in a patient/client-facing environment

A combination of education and related technical/paraprofessional experience may be substituted on a year-for-year basis.

Applicants must the minimum qualifications at the time of hire.

Preferred Qualifications:

• Bachelor's degree
• Working knowledge of healthcare billing, collections, and insurance processes
• Excellent customer service, interpersonal, and communication skills
• Understanding of patient registration and insurance processes
• Understanding of financial and patient account processes, including payer remittance activities
• Understanding of HIPAA practices and patient confidentiality
• EPIC experience
• Bilingual, Spanish-speaking

Conditions of Employment:

• Current Basic Life Support (BLS) for Healthcare Providers issued by the American Heart Association or American Red Cross healthcare provider level CPR certification or certification
• Must be able to work in person
• Must be able to travel to alternate locations as assigned

Knowledge, Skills, and Abilities:

• Strong organizational and personal skills; must have strong work ethic
• Strong communication skills, both written and verbal
• Ability to maintain a positive attitude with clients, employees, and management
• Ability to work quickly - individually and as part of a team
• Ability to read, analyze, and interpret policies, documents, and regulations
• Must be detail-orientated and maintain excellent organizational skills
• Must be tech savvy (ability to understand, apply, and benefit from technology)

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position

2. Curriculum vitae / Resume

3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: Janelle Mitton, janelle.mitton@cuanschutz.edu

Screening of Applications Begins:

Immediately and continues until the position is filled. Best consideration will be given to those who apply within one month of posting.

Anticipated Pay Range:

The starting salary range for this position has been established as:

$43,700.

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans, and retirement contributions that add to your bottom line.

Total Compensation Calculator: http://www.cu.edu/node/153125

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine-preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety-sensitive job duties, you must enroll in the occupational health medical surveillance program.