Dir, Delivery

16-Jan-2025

US Remote

9961BR

Company Summary

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary

Deltek Professional Services' mission is to deliver solutions that help our customers connect and automate the project lifecycle that fuels their business. Our group is responsible for assisting our global clients as they become new members of Deltek's Project Nation by applying professional services proven methodology in areas such as systems design, configuration, testing, training and solution documentation. We are a group of passionate, driven and collaborative individuals who pride ourselves on delivering best-in-class services to a diverse set of customers.

Position Responsibilities

We are actively seeking an accomplished and experienced Consulting Delivery Director to join our thriving Deltek Professional Services (DPS) team. Reporting directly to the Vice President, Consulting, this pivotal role will lead the successful deployment of our industry leading Vantagepoint ERP product.
Key Responsibilities:

• Cultivate and nurture high-level relationships and partnerships with project sponsors and steering committees during client engagements. Serve as the go-to escalation point for critical client issues, demonstrating your ability to resolve challenges.
• Lead a team of functional consultants within the DPS organization with a strategic mindset, ensuring seamless alignment with the company's overarching vision. Drive excellence in project execution to champion DPS's goals and objectives.
• Establish a robust financial management approach, playing a central role in ensuring the financial success of all services projects. This includes effectively managing direct reports comprising Business and Application consultants, with diverse portfolios of Deltek engagements. Responsible for achieving revenue, utilization and margin targets.
• Elevate customer satisfaction to new heights by personally overseeing the effective execution of all services work. Demonstrate a keen ability to manage escalations from clients and ensure swift resolutions that preserve customer satisfaction.
• Forge a skilled team of Project and Program Managers capable of navigating the intricacies of Deltek engagements. Develop and mentor your team, fostering professional growth and ensuring compliance with company policies and procedures.
• Assume an integral role in the DPS management team, having full accountability for project outcomes and the holistic performance of the DPS Delivery organization. Make informed assessments of potential decisions' organizational impact, weighing associated risks and rewards.
• Collaborate extensively with the DPS Services Engineering team, contributing your financial acumen to the creation and delivery of compelling proposals to clients and prospects. Collaborate closely with EVPs, VPs, and Solution Development Directors to formulate comprehensive service strategies for key accounts.
• Collaborate with fellow Delivery Directors to shape resource allocations and skillsets across the Delivery practice, optimizing resource management. Demonstrate your prowess in constructing consulting agreements that safeguard the company's interests.
• Instill the Deltek Implementation Methodology within portfolio projects, meticulously overseeing compliance. Foster a culture of continuous improvement across business processes and systems, upholding professional practice standards.
• Participate actively in regular one-on-one sessions with direct reports, leveraging your mentoring skills to empower your team's professional growth. Keep updated on client/project status using established DPS PMO standards, engaging executive support when needed.
• Play an instrumental role in influencing revenue growth by aligning staffing levels within the Delivery organization to utilization targets. Collaborate closely with the Solutions Development team to ensure proposal contracts align with best practices, profitability goals, and risk tolerance levels. Play an integral role in setting utilization targets and compensation structures.
• Champion DPS interests in cross-BU initiatives, such as product release meetings and special projects, effectively representing the organization.

Qualifications

• Possess a minimum of 10+ years of direct/indirect people management experience.
• Have 5+ years of P&L Management experience, showcasing your financial stewardship.
• Demonstrate 10-15 years (or more) of Project Management/Consulting experience, with a strong preference for consulting expertise.
• Hold a B.A. or B.S. degree; advanced degrees are preferred.
• Exhibit a proven track record in managing extensive technology implementations, with a strong preference for ERP implementations, including concurrent multi-project management / oversight.
• Thrive in consulting with executives, both internal and external, navigating conversations with finesse.
• Command expert-level knowledge in P&L management, forecasting, people management, professional development, progression planning, and talent management.
• Demonstrate excellent resource management expertise within the context of implementation projects.
• Possess a high-level understanding of the annual budgeting process and its nuances.
• Boast strong communication, leadership, and conflict resolution abilities.
• Display a knack for collaborating seamlessly across diverse internal and external entities.
• Excel in crafting forward-thinking strategic objectives and articulating them compellingly to various stakeholders.
• Utilize your effective time management skills to drive task execution and allocate resources optimally.
• Exhibit readiness for up to 20% travel when needed.

Compensation Information

The U.S. salary range for this position is $117500.00 - $205750.00. This range is subject to change as Deltek takes a number of factors into consideration when determining individual base pay, such as location, job-related knowledge, skills and experience. Certain roles are eligible for additional rewards, including incentive compensation and equity.

Benefits and perks listed here may vary depending on the nature of employment with Deltek. Employees have access to healthcare benefits, a 401(k) plan and company match, paid vacation time and holidays, well-living programs, short-term and long-term disability coverage, basic life insurance and tuition reimbursement.

Travel Requirements

20%

Compliance Requirements

Certain roles may have additional privacy, security and compliance requirements to the extent they support Costpoint GCCM or similar product offerings.

EEO Statement

Deltek, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

E-Verify Statement

Deltek, Inc., utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for Deltek is eligible to work in the United States. To learn more about E-Verify you can call 1-800-255-7688 or visit their website by clicking the logo below. E-Verify is a registered trademark of the United States Department of Homeland Security.

Applicant Privacy Notice

Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you ("Personal Data") to administer and evaluate your application. We are the "controller" of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice. Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.