New 
Desktop Refresh Technician
 TEKsystems | |
$21.00 - $22.50 / hr
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life insurance, sick time, 401(k), retirement plan
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 United States, Maryland, Baltimore | |
 Jan 17, 2025 | |
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*Description*
Our client is currently seeking 2 Client Services Technician to support End-users and their refresh roadmap. Technicians will be responsible for imaging and deploying new hardware to end users within the refresh scope. Qualified candidates will be responsible for a minimum 20 refreshes per week. We need someone who has great people skills because they will be interacting with everyone across all levels. Detail oriented because paperwork for each PC delivered and tracking. Must have technical to understand hardware and software. Refresh hardware including laptops and desktops in a corporate environment. Provide a high level of customer service. Coordinate with various application teams in order to install nonstandard software. Installation and activation of broadband cards for refreshed laptops. Work closely with end users to provide timely solutions to technical problems Provide operating system support as well as standard and proprietary application support for end users that are receiving refreshed hardware. *Skills* Desktop, Support, Windows 10, Active directory, Customer service oriented, Imaging, Hardware, Troubleshooting, Windows 7, Hardware troubleshooting, Customer service, Technical support, Microsoft office, Deployment, Printer support *Additional Skills & Qualifications* Must have excellent interpersonal skills and strong attention to detail. It is critical that they deploy and document the proper equipment to the appropriate user and answer any questions that they may have. *Pay and Benefits* The pay range for this position is $21.00 - $22.50 * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Baltimore,MD. *Application Deadline* This position will be accepting applications until Jan 29, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |