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The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB:
Are you ready to take the lead in delivering world-class experiences for our international casino guests? As the Director of International Marketing, you'll be at the heart of making impactful decisions, building relationships, and ensuring our valued customers enjoy the ultimate in luxury and hospitality. Every day is a chance to create unforgettable moments in a fast-paced, dynamic environment!
THE DAY-TO-DAY:
Analyze and evaluate casino activity to determine the perfect mix of incentives from luxurious rooms and gourmet dining to thrilling event tickets, promo chips, and even travel perks. Grow and maintain our property's prestigious customer base, collaborating with marketing and property teams to enhance customer development efforts. Manage customer reservations with precision using VIPR/AUTOCAB, OPERA, and PATRON systems. Exercise sound judgment on customer credit lines, allowances, comps, and marker authorization limits to elevate the guest experience. Partner with customers to optimize their journey while ensuring profitability and satisfaction for both parties. Represent our brand at exclusive events, greeting customers and showcasing our exceptional marketing efforts. Safeguard confidential customer information, upholding strict privacy standards in line with company policies. Address disputes and complaints with tact, ensuring outcomes exceed guest expectations while aligning with company values.
THE IDEAL CANDIDATE:
Bachelor's degree or equivalent experience. 3+ years of prior relevant experience in the casino marketing industry. Must be able to communicate effectively in one or more of the following languages: Latin America Marketing -Spanish and/or Portuguese etc.
THE PERKS & BENEFITS:
Prioritize your wellness, access programs crafted to nurture your mental and physical health. Enjoy unbeatable discounts on hotel stays, dining, retail, entertainment, and exclusive partner perks for travel, tech, and beyond! Savor delicious meals for free in our employee dining room. Park with ease-whether you're on or off shift, it's free! From healthcare to financial support and generous time-off options, we've got you covered. Elevate your career with development programs, connect through networking events, and make a difference with community volunteer opportunities.
VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19647 Are you ready to JOIN THE SHOW? Apply today!
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MGM Resorts International
Jan 18, 2025