Sr. Director, Technical Program Management (Remote-Eligible)

Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms?

About Capital One: At Capital One, we're changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We're dedicated to helping foster a world where everyone has an equal opportunity to prosper.

We're a bank, but we don't think like one. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in.

About the team: As a Sr Director, Technical Program Management in Capital One's Intelligent Foundations and Experiences team, you will bring together the product, technical and line of business teams to build and leverage Generative AI and other Machine Learning technologies to execute our business strategies. You will deliver outsized and measurable outcomes by defining and guiding objectives, creating technical requirements and roadmaps, and collaborating cross-organizationally to deliver our Generative AI and ML platforms and products. This requires a strong technical background, solid system architecture skills and effective communication across functions.

In addition to managing technical programs, you will also strengthen the foundation of an expanding TPM discipline within the company, by leveraging your experience and industry knowledge to teach the organization what a great TPM can achieve.

Our TPM Sr. Directors have:

• Strong technical background (engineering and building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout the delivery life-cycle

• Experience building and leading world-class teams of technical engineers or program managers with a mission to power real-time, intelligent experiences for customers

• Ability to lead technical discussions with senior leadership by providing valuable insights and recommendations that guide technology-based decisions

• Exceptional technical and non-technical communication skills and strong cross functional collaboration skills

• Excellent problem solving, influencing skills and an organizational change agent

• A quantitative approach to problem solving and a collaborative approach to solutions based on systems thinking

• Experience in growing and developing a team of TPMs, and building a vibrant community to increase the impact of the TPM discipline

• Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives

• Deep focus on execution, follow-through, accountability, and results driven.

• Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.

• Highly tuned emotional intelligence, good listener, and deep-seated empathy for teams and partners

Capital One is open to hiring a Remote Employee for this opportunity

Basic Qualifications

• Bachelor's degree

• At least 9 years of experience managing technical programs

Preferred Qualifications

• 9+ years of experience designing and building data-intensive solutions using distributed computing

• 3+ years of experience with the full ML development lifecycle using modern technology in a business-critical setting. Previous experience with machine learning (building/deploying models, cloud infrastructure and/or data pipelines)

• 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture, .e.g. AWS

• 5+ years of experience building & leading experienced engineering or TPM teams

• 5+ years of experience delivering large and complex programs using Agile and collaborating with multiple cross-functional teams

• Ability to communicate complex technical concepts clearly to a variety of audiences

• ML industry impact through conference presentations, papers, blog posts, open source contributions, or patents

• Bachelor's degree in a related technical field (Computer Science, Software Engineering)

• MBA or Master's Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).