New

Desktop Support

TEKsystems
$30.00 - $35.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, California, Alameda
Jan 18, 2025
Description Roles and Responsibilities Hardware Summary oDell Product Line oDell Support Process oDell Diagnostics oDell Service Tag & Express Service Code oMac support oDeploy and maintain Mac using AirWatch MDM system. oFamiliarity with Intune or JAMF MDM systems. oPrevious experience with corporate Mac support with restricted system access oXerox Managed Print Services oCisco Telephones oMobile Devices oiPad/ iPhone oAndroid Software Summary oOperating Systems oWindows 11 oWindows 10 oWindows 7 oMicrosoft Office Suite oOffice 365 oOffice 2016 (Client) oOffice 2010 (Client) Application Support Summary oMcAfee Anti-Virus Suite oEndpoint Encryption oEncryption Recovery oePO Dashboard oBitLocker oSymantec Management Tools oSymantec Management Agent (Altiris) oSCCM oBomgar (Remote Access) oWebEx Productivity Tools oMicrosoft Teams end user support oEdge browser setting oCisco AnyConnect VPN oZscaler Application (Cloud Proxy) Hardware Deployment oPXE Boot Imaging oBreak Fix Deployment oNew Hire Deployment oPC Refresh Projects Support Structure oTier 1/2 Support oHW Break Fix oApplication Support oOS Troubleshooting oImaging oEquipment Moves oTelephone Deployment oTicket Management oSmart Hands Support oData Center Rack & Stack oServer Reboots oDevice Console Access oHot Swaps (Component) oOn-Call Support oTravel oTransportation oAdditional Site Support (Emergency) oSpecialized Support oField Sales Support oExecutive Support oAsset Management oeWaste Skills Desktop, mac, airwatch Top Skills Details Desktop,mac,airwatch Additional Skills & Qualifications . Experience Level Intermediate Level Pay and Benefits The pay range for this position is $30.00 - $35.00 * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Alameda,CA. Application Deadline This position will be accepting applications until Jan 24, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.