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Account Manager

Spectraforce Technologies
Jan 21, 2025

  • Job Title: Account Manager
  • Duration: 12 months (Possible extension)
  • Work Location: Mettawa, IL 60045 - Hybrid 3 days Onsite / 2 Remote



What are the top 3-5 skills requirements should this person have?

  • Experienced Agency Account Manager who possesses ability to think strategically and can provide solutions that can help our marketing partners meet their objectives.
  • Maintains an understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving.
  • Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload
  • Detail-oriented, ability to manage multiple products, tasks and client domains
  • Maintains broad experience developing relationship and growing accounts.



What are the top 3-5 skills requirements that would be nice to have-but not required?

  • Pharmaceutical Experience: Demonstrates an understanding of pharmaceutical marketing, product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal.
  • Digital background: familiarity with online tools, apps and digital solutions that are critical to success in the pharmaceutical marketing space.



QUALIFICATIONS

  • Bachelor's degree required
  • Master's degree or equivalent related project or functional experience is desirable
  • Total account management experience - minimum of 1-3 years
  • Pharmaceutical industry experience preferred (both U.S. and Global) experience a plus.
  • In-house ad agency/ad agency experience a plus
  • Excellent communications skills: verbal, presentation and written
  • High energy, positive, organized individual who is comfortable in a high-visibility role
  • Ability to manage high volume project scope in a fast-paced creative environment
  • Great collaborator with ability to focus on both the big picture and small details



PRIMARY FUNCTION / PRIMARY GOALS / OBJECTIVES:

  • The Account Manager serves as the primary liaison between the Ad Agency and the brand teams and is responsible for managing the day-to-day relationships within the Agency.
  • Working in partnership with the Agency's creative staff and external resources/suppliers, the position provides strategic direction and counsel to help the brand teams meet their business objectives/sales goals.



KNOWLEDGE / SKILLS

  • Maintain knowledge of guidelines including, but not limited to, corporate branding, promotional material development, PromoMats review and corporate compliance.
  • Possess a thorough understanding of their accounts' (both U.S. and Global) product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal position.
  • Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving.
  • Demonstrate critical creative thinking and problem-solving skills.
  • Demonstrate clear and concise written and verbal communication skills.
  • Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload.
  • Demonstrate leadership in conflict resolution to facilitate effective outcomes.
  • Possess ability to work in a high-volume, rapidly paced environment.



PROJECT/PROCESS MANAGEMENT

  • Collaborate with the brand team in the development of creative briefs
  • Recommend key promotional tactics that align with the strategy and goals of the brand.
  • Issue client contact reports to ensure key information is being quickly communicated to all involved stakeholders.
  • Review creative development of a project during concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to.
  • Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget.
  • Develop annual forecasts.
  • Conduct financial reconciliations on a monthly basis.
  • Track time on a daily basis.



ACCOUNTABILITY / SCOPE

  • Reports to Ad Agency Associate Director / Group Account Manager
  • Partners with creative team on project initiatives
  • Accountable for strategic direction creative/tactical execution, compliance to all related guidelines and budget
  • Adherence to all company-wide financial policies

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