IT Telecomm Engineer
 Carle Health | |
 United States, Illinois, Urbana | |
| 602 West University Avenue (Show on map) | |
 Jan 23, 2025 | |
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Overview
The IT Telecomm engineer works with telecommunications equipment and services to solve problems, assess situations and apply solutions including: Cisco UCCX call flow design and scripting, support of Cisco Finesse, contact center report creation and management, setup of contact center display boards, and installation of patches and system upgrades for Cisco Unified Communications products. Will be responsible for project management, cost estimation, & implementation planning. Coordinates vendor support and works with telco providers to order and support SIP trunks and other voice circuits. Provides support to Telecom Technicians and to business owners in maintaining the Carle phone service standards. Creates detailed, as-built documentation and support procedures. Telecom Engineer will also assist with the implementation of a dial plan for the organization. Qualifications License/Certifications: Driver's License - Secretary of State (SOS) Education: Bachelor's Degree: Engineering; Experience In Lieu of Education Other Knowledge/Skills: Telecommunications Responsibilities Software administration, report generation, telecom analysis and recommendations. Coordinates new software installations and changes to existing service. Designs and maintains telephone software. Manages Work Orders (Wos) as assigned and complete work by scheduled due dates. Recommends alternatives to system and facility design to improve quality of products and/or procedures. Responsible for evaluation, analysis, design, development, implementation, and maintenance of telecommunications products and systems. Determines appropriate methodology for installing telephone service. Determines appropriateness of equipment and circuit purchases, changes or modifications. Identifies problems and develops specific input and output procedures. Maintains telecommunications hardware, software and services inventory. Performs engineering design evaluations. Provides documentation by properly labeling wiring, blocks, panels and anything pertaining to telecommunications equipment. Provides reports, completes requests for new service. About Us Find it here. Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance - and opportunities meet flexibility. Find it all at Carle Health. Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation's highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world's first engineering-based medical school, and Health Alliance. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com. Compensation and Benefits The compensation range for this position is $35.66per hour - $61.34per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits. | |