Sr. Project Lead, HL7 Services

Bamboo Health is a leader in cloud-based care coordination software and analytics solutions focused on patients with complex needs, including those suffering from physical health and mental health issues and substance use disorders. We are driven by our mission of enabling better care for patients across the continuum. Our software solutions help healthcare professionals collaborate on shared patients across the spectrum of care. Join us in improving healthcare for all!

As a Sr. Project Lead you will oversee the integration of HL7 data from various EHRs, hospitals, and HIEs into our nationwide Health network. In addition to leading onboarding projects for HL7senders across all types of entities, this role will specialize in the technical management of key Health Information Exchange (HIE) organizations including State HIEs, technology vendors, and third-party intermediaries. In this role, you will serve as the primary technical liaison for tiered HIE partners, ensuring successful ADT integration into our nationwide healthcare network and strategic alignment with business and technical objectives. Your work will be crucial in enhancing interoperability, improving patient care, and advancing data-sharing capabilities across the healthcare ecosystem.

This highly visible, cross-functional role requires strategic collaboration to achieve core business objectives and deliver seamless integrations. The ideal candidate will possess proficiency in HL7 ADT specifications and demonstrate strong verbal and written communication to effectively engage stakeholders while ensuring project milestones are completed on time and within scope.

What You'll Do:

* Serve as a subject matter expert on HL7 ADT specifications across customers segments ensuring that all technical and business requirements are met during the integration process

* Execute HL7 test plans during the onboarding of new integrations

* Identifying and addressing areas for process improvement through collaboration with engineering teams to implement and troubleshoot solutions for seamless data exchange

* Maintain HL7 mappings and administrative updates, working closely with data sources as needed

* Proactively address key HIE technical inquiries related to ADT integrations efficiently and effectively ensuring the maintenance of high-quality interfaces

* Manage the technical aspects of tiered HIE partnerships through strategic collaboration with internal stakeholders & business relationship owners

What Success Looks Like...

In 3 months...

* Develop a comprehensive understanding of Bamboo Health's HL7 onboarding process and tooling to lead successful integrations of ADT feeds

* Contribute to HL7 data validation, mapping, and testing processes across ADT customer segments

* Take ownership of HL7 Services standardized administrative processes in relation to assigned projects, with an eye on scalability and efficiency improvements

* Understand the technical nuances of key HIE accounts to aid in escalated support inquiries and ongoing integration maintenance

In 6 months...

* Independently manage technical implementation phases of ADT integration projects, ensuring that Bamboo Health's integration requirements are met and project documentation is accurate

* Provide subject matter expertise to key stakeholders on HL7 integrations, ensuring seamless data exchange and the prompt resolution of technical issues

* Collaborate with External Affairs, Product, Implementation Services, User Success, and Customer Success teams to support the technical implementation needs of the Bamboo Health network

* Contribute to the development and reporting of HL7 Services quality metrics

In 12 months...

* Manage mid-level complex ADT implementation projects, proactively identifying opportunities to strengthen technical partnerships and improve processes leading to quality outcomes

* Demonstrate good judgement in selecting methods and techniques for obtaining new solutions

* Participate in cross-functional process discussions within the organization, representing the HL7 Services Team's area of expertise

What You Need:

* Bachelor's degree and 5+ years of professional experience independently managing healthcare projects involving cross-functional internal and external stakeholders

* Excellent problem-solving skills and attention to detail

* Proven experience and proficiency with HL7 standards specific to ADTs is required

* A strong understanding of EHR systems and healthcare information exchange platforms (HIEs)

* Awareness of payer/provider reimbursement models, and interoperability/healthcare tech trends

* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for creating reports, presentations, and managing communications

* Proficiency with Salesforce products is preferred

* Experience with Atlassian products (Jira and Confluence) is preferred for project management, team collaboration, and knowledge sharing

* Experience with integration engines (such as Mirth) is preferred

* Certification in HL7 or healthcare information technology is preferred

* A high level of judgment, analytical ability and creativity in investigating problems that require original and innovative solutions.

* Experience working a fast-paced, rapidly changing work environments.

* A work environment that is conducive to high quality virtual interactions. This includes but is not limited to being able to work from a quiet space with minimal interruptions or distractions, and a strong internet connection.

What You Get:

* Join one of the most innovative healthcare technology companies in the country.

* Have the autonomy to build something with an enthusiastically supportive team.

* Learn from working at the highest levels and on the most strategic priorities of the company, including from world class investors and advisors.

* Receive competitive compensation, including equity, with health, dental, vision and other benefits.

Belonging at Bamboo

We Care. #BambooHealthValuesCare

Every human being has the right to the best possible healthcare. Our solutions enable healthcare professionals to see and treat every individual as a whole person by providing the right information, at the right time - regardless of physical, behavioral, or social barriers.

We're a great place to work because we care. We continually seek to learn about our differences and ensure the unique identities and contributions of all employees are welcome, valued and celebrated.

Our commitment to making a positive impact starts by recognizing and leveraging our differences, building inclusive teams, cultivating a sense of belonging, combating biases, and actively removing barriers to equity.

Bamboo Health is proud to be an Equal Employment Opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

To protect our applicants from fraudulent recruitment activity, we recommend that all applicants verify the validity of an interview and hiring process by visiting our website www.bamboohealth.com. All valid job postings will be listed on our careers page. Bamboo Health does not conduct interviews via text and will not request sensitive information such as banking details during the application process.