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Remote

Claims Examiner

Symetra
life insurance, paid holidays, sick time, 401(k)
United States
Jan 24, 2025

Symetra has an exciting opportunity to join our team as aLifeClaims Examiner!

About the role

In this role, you will review, analyze and process life and accidental death and dismemberment claims. You'll perform all steps necessary to adjudicate claims that meet established department procedures and regulatory compliance guidelines.

What you will do



  • Review, analyze and make accurate claim decisions pursuant to policy provisions while meeting regulatory, statutory and department requirements
  • Appropriately interpret and apply contract provisions
  • Professionally communicate claim status and respond to customer inquiries, including claimants, beneficiaries, policyholders and other interested parties
  • Keep ongoing, accurate claim records and document claims in a manner defensible in court
  • Identify potential policy language discrepancies and partner with account managers/sales representatives to resolve as necessary
  • Provide world class service to both internal and external customers
  • Be an active agent for change and identify opportunities within our processes and procedures to improve


Why Work at Symetra

Here's what some of our employees have to say about why they work at Symetra:

"Symetra is a great place if you are looking for the opportunity to contribute, to grow, to be seen and valued."Vernell K. - Auditor

"If you want to work for a company that is always considering its employees while working towards sustainable growth this is that company.Within Symetra, there is always innovation, empowerment, and growth opportunities, all while providing us with a great work/life balance and incredible benefits for a very reasonable cost!"Cindy G. - Program Manager

What we offer you

We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.



  • Flexible full-time or hybrid telecommuting arrangements
  • Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
  • Paid time away including vacation and sick time, flex days and ten paid holidays
  • Give back to your community and double your impact through our company matching
  • Want more details? Check out ourSymetra Benefits Overview


Compensation

Hourly Range: $27.10-$34.00 plus eligibility for annual bonus program

Your experience and skills



  • 1 year of insurance-related experience or equivalent.
  • High School Diploma/GED required.College degree or equivalent experience preferred.
  • Previous insurance experience with prior claims, customer service and interpreting contracts a plus
  • Able to learn quickly in a fast-paced, dynamic environment
  • Proven customer service orientation, attention to detail, quality, and accuracy
  • Comfortable doing basic mathematical calculations
  • Independent judgment and decision-making abilities
  • Strong planning, organizational and follow-up skills
  • Strong oral, written and interpersonal communication skills
  • Self-starter, motivated


We empower inclusion

At Symetra, we're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.

We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our effortshere.

In a complex industry, we strive for clarity.

Symetra is a dynamic and growing financial services company with 60 years of experience and customers nationwide. In our daily work delivering retirement, employee benefits, and life insurance products, we're guided by the principles of VALUE, TRANSPARENCY AND SUSTAINABILITY. That means we provide products and services people need at a competitive price, we communicate clearly and honestly so people understand what they're getting, and we build products that stand the test of time. We work hard and do what's right for our customers, communities, and employees. Join our team and share in our success as we work toward becoming the next national player in our industry.

For more information about our careers visitwww.symetra.com/careers.

Work Authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

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