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Spa Receptionist

Solitude Mountain Resort
life insurance, 401(k)
12000 South Big Cottonwood Canyon Road (Show on map)
Jan 25, 2025
Seasonal (Seasonal)
JOB TITLE: Spa Receptionist

DIVISION: Spa

REPORTS TO: Spa Supervisor

LOCATION: Solitude Mountain Spa/The Inn

CLASSIFICATION: Full or Part Time/Seasonal/Hourly

POSITION: The Spa Receptionist is responsible for initial customer interactions, including answering calls and emails, welcoming clients to the spa, scheduling appointments, and ensuring that lobby facilities are presented in a clean and professional manner.

SPECIFIC JOB REQUIREMENTS:
* Excellent customer service
* Professionalism
* Dependable, self-motivated, and punctual
* Knowledge of office equipment
* Basic knowledge of computer operation
* Proficient in math
* Basic accounting skills
* Multitasking
* Ability to stand for up to 8 hours per day
* Ability to perform light lifting tasks (up to 20 lbs)
* Available weekends and holidays

JOB DUTIES AND RESPONSIBILITIES:
* Responsible for opening the spa each morning
* Responsible for ensuring treatment rooms are in order for the day's appointments
* Responsible for ensuring the lobby is prepared for customers
* Responsible for processing linens and towels
* Tea and beverage preparation for clients
* Answer incoming calls and emails
* Schedule appointments and coordinating with therapists
* Greet clients, sell retail and gift certificates
* Take payment (cash, credit cards, package vouchers, room charges

Perks of Working Here:

Work & Play in the Mountains:
  • Embrace the stunning Wasatch Mountains.
  • Connect with fellow mountain enthusiasts.

Benefits:
  • Access to select Alterra Mountain Company Destinations.
  • Free Solitude season pass for you and eligible dependents.
  • Discounts on solitude lift tickets for friends and family.
  • Discounts on food, rentals, retail, and lessons.

Other Perks:
  • Comprehensive medical, dental, vision, and life insurance for eligible employees
  • Pro deals with outdoor brands.
  • Generous 401(k) plan with company match.
  • Free counseling service through Employee Assistance Program.
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