Customer Service Rep- National Accounts

For more than a century, Ben E. Keith Company has been a leader in fine food and premium beverage distribution, and we strive to consistently exceed our customers' expectations.

Our Food Division is a complete broad line multi-state distributor, and our Beverage Division operates throughout the state of Texas as a proud distributor of Anheuser-Busch products, craft and import beer brands, spirits, and wine.

We are dedicated to the growth and success of our business, our customers, and our employees-continuing our commitment to delivering quality since 1906.

Beverage Careers

Food Careers

The Customer Service Representative - National Accounts is responsible for performing day-to-day account management responsibilities to foster and ensure positive client relationships with BEK customers. This job requires excellent people skills. You must respond in a friendly and accommodating manner to customer's daily challenges and questions via telephone and email. This person must possess the ability to work in a fast-paced environment. This position will require that you learn specific knowledge of customer's order guides and practices.

• Covers will call counter (if needed)
• Responsible for special shipment of customer orders using, UPS, FedEx, or Parcel Post
• Covers National Account Manager vacations and sick leave
• Interact with clients on assigned accounts to maintain positive relationships with BEK customers and ensure the fulfillment of the customer agreement
• Monitor order activity to ensure accurate purchasing and customer satisfaction
• Perform daily operational activities, inventory management and reporting

Job Requirements

• High School Diploma or GED required
• Must be able to pass a criminal and motor vehicle background check, drug screen, and physical exam
• Data entry and computer skills required
• Previous food service experience and food product knowledge a plus
• Ability to follow directions and operational guidelines
• Solid interpersonal skills
• Good written and verbal communications skills
• Must be customer-focused and have a strong attention to detail

NOTE: Normal schedule for this position is Sunday - Thursday 8AM - 5PM and rotating Saturday mornings (8AM - 12PM) approx.. once per month. You MUST be able to work this schedule to be considered for this position.

Ben E. Keith (BEK) Company is one of the largest food and beverage distributors in the United States. We are a family-owned business with a long-standing tradition of supporting the diverse communities in which we live and work. Our competitive employee benefits provide health and financial protection to our employees and their families.

* Medical, Dental, Vision, Life Insurance

* Short and Long Term Disability

* 401K with matching contribution

* Profit-Sharing Plan (100% company-paid)

* Employee Assistance Program

* Wellness Program

* Educational Assistance Program

* Paid Vacation and holidays

* Employee Credit Union

We have sought to create an environment in which the contributions of each employee at Ben E. Keith are fully valued. This means more than simply treating one another with respect; it also means considering how all our people can positively impact the quality of the decisions we make about our business.

Here at Ben E. Keith, we recognize that our workforce reflects the increasingly diverse nature of our society, and we want to do all we can to take advantage of that diversity with both our external and internal customers. We believe our differences are also our strengths and we want to do all we can to use those strengths to find more creative solutions for the business challenges we face. Ben E. Keith is an equal employment opportunity, affirmative action employer. VEVRAA Federal Contractor

Minorities/Females/Veterans/Disabled

• New Mexico Food, 601 Ben E Keith Way NW, Albuquerque, New Mexico, United States of America