Implementation Support Specialist

Spectraforce Technologies
United States, California, Alameda
Jan 28, 2025
Job title: Implementation Support Specialist Duration: 6 months Location: Alameda, CA, 94502 Shift Timings: M-F 9Am-1:00 PM (approx 20 hours per week) Description: Ability to provide limited customer and technical support on basic meter prep for customer use and meter training. Includes some troubleshooting and basic data management training. Responsibilities: The person will handle retail order management and invoicing. Person will be processing Purchase Orders, invoicing, tracking etc of a retail client's product that is launching on Amazon. May investigate if there is an issue with shipment or invoicing by reaching out to the vendor support team, track shipment status from the warehouse, track/payments etc. Will be utilizing internal FAC Finance system. Education Minimum Requirements: High School Diploma or GED- Associate/Bachelor's Degree would be a plus, but not required if there is previous type work experience (such as order implementation, tracking, retail or wholesale order management) Strong computer skills and ability to navigate multiple websites Strong MS Office working knowledge Excellent communication skills both verbal and written Ability to use good thinking and reasoning skills Must Have Good computer/data entry skills, excellent attention to detail, good communication skills and follow through. Ability to use good thinking and reasoning to solve problems- If someone has any type of SAP experience, that would also be a plus.