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Lead Developer, IS Supply Chain & Operations Analytics

The J.M. Smucker Company
United States, Ohio, Akron
Jan 28, 2025

Your Opportunity as the Lead Developer, IS Supply Chain & Operations Analytics

The Smucker Information Services (IS) department enables technology solutions for capabilities that help our business perform, transform and grow. The Lead Developer on the IS Supply Chain & Operations Analytics team realizes this purpose by designing, building and supporting data interfaces and other technical functions that power applications used by Plant Operations & Supply Chain functions. Being part of a team that has direct relationships with internal business customers, this role builds knowledge of business processes and concepts as well as data structures relevant to the business areas supported. This role will be heavily involved in solution delivery and support an integrated technology landscape. This technical, hands-on position requires proven development skills, limited guidance, excellent communication, curiosity to solve problems and an ability to proactively influence junior developers.

Location: Orrville, Ohio (Close proximity to Cleveland/Akron)

Work Arrangements: Hybrid, 30% minimum in office expectation

In this role you will:

Deliver solutions:

  • Participate as a heavy contributor to technical efforts and/or manages the technical delivery of medium to large projects, which may include directing other team members on development activities.

  • Build work plans to complete required technical activities and align with architectural principles associated with the project.

  • Design solutions across a set of applications and integrations. This could include creating technical project deliverables such as high-level solution designs and technical specifications for a range of solution needs. This person will factor scalability, supportability, security, and re-usability of design.

  • Build solutions involving complex and/or newer technologies, often requiring research and experimentation to complete. This person will apply various delivery frameworks to achieve speed to value.

  • Lead integration, performance, and load testing efforts, and help identify and implement opportunities for automation.

  • Provides in-depth input on cutover planning and mock cutover exercises, striving for minimal disruption. This person will be consulted as a key resource during go-live activities and hypercare support.

Support and maintain existing solutions:

  • Facilitate troubleshooting and fixes for complex software issues including performance.

  • Facilitate development of Standard Operating Procedures (SOPs).

  • Champion overall supportability of new capabilities and guide maintenance plans.

  • Implement standards and continuous improvements for release/version management.

  • Set expectations with business customers on delivery of IS service performance.

Drive process excellence:

  • Model quality and consistency in execution, seeking and providing feedback on what is working well and what is not.

  • Implement improvements to development standards, code promotion processes and/or change management.

  • Promote and identify reusable code opportunities to drive efficiency and standardization across development solutions.

  • Invest in continuous learning regarding development languages and techniques as well as computing platforms.

Strengthen the Development community

  • Mentor and guide others to help advance development within Smucker as a discipline, community of practice and profession.

  • Serve as a contributor to the Software Engineering Center of Excellence, seeking opportunities to lead change and share knowledge broadly.

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

What we are looking for:

Minimum Requirements:

  • 5-+ years of work experience as a developer, with either a bachelor's degree in a STEM discipline or specialized training in Information Technology.

  • Experience with technical delivery in formal development roles across multiple technologies

  • Experience with SQL & Databricks

  • Experience with Tableau or similar data visualization tools

  • Experience with entire software development lifecycle (SDLC)

  • Experience delivering assignments independently within formal project frameworks (Agile, Traditional/Waterfall, DevOps)

  • Broad knowledge of development languages, with proficient depth in certain languages.

  • Advanced skills within enterprise toolsets for integration, reporting, process orchestration and/or scheduling

  • Application of multiple data structures, algorithms, formats and integration methods

  • Ability to evaluate, articulate, estimate and recommend design approaches for technical solutions in addressing complex concepts and requirements

  • Ability to conduct integrated test scenarios, troubleshoot and debug developed code, and select best balanced alternatives in support of solution objectives.

  • Ability to train and mentor other resources on technical topics and delivery techniques.

  • Presentation and facilitation of technical topics with broad audiences.

  • Demonstrated ability to manage work across multiple resources (internal or contracted).

  • Ability to implement modern IT concepts (Cloud Computing, Infrastructure as Code, DevOps) within domain or organization.

Additional skills and experience that we think would make someone successful in this role (not required):

  • Experience implementing or supporting Operations (Plant Manufacturing) or other enterprise level software relating to Plant Systems, Corporate Quality, and Supply Chain

  • Experience with data integration and ETL tools, particularly Informatica Intelligent Cloud Service (IICS), SQL Server Integration Services (SSIS), or SnapLogic iPaaS.

  • Experience developing solutions on major cloud service provider platforms (AWS, Azure, GCP).

  • Experience with Software-as-a-Service (SaaS) implementations within an integrated enterprise environment

  • Familiarity with data integration methods and data conversion activities. Experience creating requirements and design documentation pertaining to data integration or conversion.

  • Experience leading a solution selection process and evaluating software options.

Learn more about working at Smucker:

  • Our Total Rewards Benefits Program

  • Our Continued Progress on Inclusion, Diversity and Equity

  • Our Thriving Together Philosophy Supporting All Impacted by Our Business

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