Electric Asset Excellence Manager

Requisition ID# 162672

Job Category: Project / Program Management

Job Level: Manager/Principal

Business Unit: Electric Engineering

Work Type: Hybrid

Job Location: Oakland

Department Overview

The Electric Asset Excellence (EAE) program is the central program for implementing and managing ISO 55000 Asset Management standards. The program is responsible for evaluating and facilitating the systematic identification and closure of asset management system gaps through partnership with the Electric Ops organization and enterprise partner programs. These standards are routinely tested by independent 3rd party auditors and the EAE team is responsible for managing these surveillance and recertification visits, coordinating appropriate interviews and material development, facilitating field visits but most importantly preparing the organization for assessment.

Position Summary

The manager of the Electric Asset Excellence Program is responsible for the design, planning and implementation of Electric Operations' end-to-end ISO 55001 asset management system. Leads a team that drives Electric Engineering, Electric Operations, and critical partners in a single, cohesive system that most effectively manages the risk, performance, and cost of electric assets. Responsible for providing guidance and support for the team coworkers. Works with all levels across the company, including senior leadership, Asset Family Owners, and Clause Owner.

The team prepares for and manages twice annual Lloyds Register Quality Assurance (LRQA) surveillance audits, and once every three-year recertification audits. Audit management includes:

• Development of an overall "office" and "field" based schedule in partnership with LRQA auditors
• Leadership coordination on key improvements made and organizational changes since last visit
• Presentation of progress made on non-conformances and prompts
• Tracking, communication, and resolution of open issues

The team performs office and field-based assessments that evaluate the performance of the asset management system and adherence to ISO 55001 standards. The manager provides office and field support for the Electric Operations organization including reporting and data acquisition support, organizational change management, project management communications, training, updating of standards and procedures, compliance monitoring, project quality assurance, data quality assurance, audit coordination, continuous improvement and support of other evolving processes.

This position will also involve leading the development and implementation of non-technical business projects or administrative projects from inception to closeout utilizing project management tools and methodologies to manage the scope, schedule and cost.The leader ensures work is completed and verifies that activities are compliant with applicable regulations, tariffs, standards and work procedures.

This position is hybrid, working from your remote office and OGO and/or San Ramon based on business needs.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.

A reasonable salary range is:

Bay Area Minimum: $144,000

Bay Area Maximum: $244,000

Job Responsibilities

• Audit preparation and facilitation with external auditors. Full audit every three years, surveillance visit every six months.
• Work with ISO 55000 clause owners and stakeholders to develop gap closure plans and demonstrate compliance with these standards
• Monitors and ensures third-party audit findings are reviewed, effectively addressed, and closed in a timely manner
• Act as a Subject Matter Expert to Asset Family Owners for supporting revisions of Asset Management Policy, Strategy, and Plans.
• Facilitate annual Management Review sessions with leadership and Asset Family Owners.
• Managing projects that are cross departmental, complex and have a significant impact on Electric Operations' industry certifications
• Providing standardized regular reports, along with custom, ad-hoc reports for review at the program level
• Developing and delivering presentation to leaders regarding EAE programs, projects and progress
• Representing EAE as a subject matter expert and stakeholder on process improvement teams and other stakeholder groups
• Typically assigned to multiple programs or may be assigned to one significantly large, complex program. Approximate program portfolio size of 1 to 3 programs, totaling approximately $400 million in annual work.
• Ensures that all programs are managed in accordance with applicable regulatory requirements, filings, tariffs and follow established guiding principles/best practices. Monitors compliance with Company and California Public Utilities Commission (CPUC) regulations, construction standards, and requirements.
• Ensures required CPUC reporting on the program work is completed and delivered to the appropriate parties. May be involved in researching, writing, or developing information for the General Rate Case. May develop and/or provide expert witness testimony or other information to CPUC or other external agency.
• Develops metrics and monitors performance of work within assigned program. Sets and achieves staff goals in support of established functional objectives.
• Depending on nature of project work in program, may have interface with external customer organizations. Handles sensitive, escalated customer issues.
• Collects, consolidates and analyzes work completion information to determine overall trending. Develops and delivers presentation on program status, risk and corrective measures to leaders of various levels, including executive.
• Allocates approved program funds or work/projects to the different operating divisions/areas/regions based on such factors as historical spending, project specific data provided by the field, changes in customer requirements or other internal or external program stakeholders.
• Supervises Program Managers, Analysts and/or Specialists.
• Partners with Director in developing policies and relevant governance, processes, infrastructure, documentation and tools to support the program.
• May participate as a member of the Incident Command structure during times of significant events, such as storms, or earthquakes.
• Manages the annual planning for assigned program work, considering factors that might affect demand for work, expected volumes and unit costs, partnering with related departments/leaders. May be involved in long term forecasting. May also prepare detailed cycle work plans and/or regular reviews of actual work completions vs. forecasts and partner with team and leadership to address variances.
• Manages staff to accomplish results through effective recruitment and selection, training and development, performance management, and rewards and recognition.
• Leads staff to oversee the design and/or implementation of assigned program work for the entire service territory. Types of program work may include maintenance and construction, large volume customer requests or expansion of existing types of work.
• Leads process improvement initiatives for program management. Oversees process and procedure development, implementation, communications and training for new programs and/or changes to existing programs. Coaches staff to identify gaps in work methods, procedures, processes or training and partners with stakeholders to recommend solutions. Ensures consistency with related work processes, standards and procedures. May function as a consultant, subject matter expert or a project manager depending upon the needs of the various business partners.
• Ensures work is prioritized based on available resources, size of the project portfolio, costs, risks, exposures or customer needs, while remaining compliant with applicable regulations.

Qualifications

Minimum:

• Bachelor's degree in business, engineering, or other relevant discipline or equivalent experience
• 8 years of relevant experience in areas such as: electric construction, maintenance, service planning, compliance, financial planning or quality control/assurance.
• Leadership experience, 3 years

Desired:

• PMI-Project Management Institute PMP-Project Management Professional certification

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