Intake Analyst

GCC Technologies, founded in 1997 with headquarters in Oakland, Maryland, is a fast growing service-disabled Veteran owned Small Business and HUBZone company with an outstanding record of performance providing more effective and efficient acquisition, business process, administrative and security services to multiple federal agencies. GCC was recently ISO certified under ISO 9001:2015.

GCC Technologies is sourcing applicants for Intake Analyst's to support their client The Small Business Administration. This position will be remote from home but may require some onsite training. Qualified Applicants must reside near Oakland MD 21550. This is currently an active contract. Applicants will be required to obtain and maintain a Government public trust in order to support this contract.

Essential Functions (contractual requirements)

• Must be able to comprehend and apply regulatory guidance while reviewing applications.
• Must be able to work with both internal and external experts to interpret information and assess its effects.
• Verify that all required documents, by business type, are properly submitted in the system and verify that all documents submitted are of a quality to allow the assessment phase to begin. This includes quality control to ensure forms and documents are responsive to questions and filled completely, properly signed and dated, with no missing pages, etc.
• Analyzing documents and responses provided by applicants for relevance and quality to determine whether/or not to recommend certification or denial.
• Reviewing supplemental submissions by applicants to determine whether/or not they are responsive to the deficiencies previously identified.

Qualifications

Education & Training

• High School or equivalent

Skills

• Reading, writing, and grammar skills
• Strong written and verbal communication skills
• Strong research, analysis, organizational, and problem solving skills.
• Ability to work under stress and handle stressful situations. Ability to meet deadlines.

Experience:

• At least 2-3 years of experience in document review or call center and email correspondence operations

GCC Technologies LLC is an equal opportunity employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, on-the-job injury, sexual orientation, political affiliation or belief. Employment decisions are made without consideration of these or any other factors that employers are prohibited by law from considering. Any discriminatory action can be a cause for disciplinary action.
GCC Technologies LLC also prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability, upon request, and will also ensure reasonable accommodation for employees with a disability. VETS encouraged to apply