IT Business Analyst

Aleron
Pay Rate:
United States, Georgia, Atlanta
Feb 14, 2025
Description One of Acara Solutions clients in the Cancer Research Field is looking for an IT Business Analyst to join their team! Location: 100% Remote Duration: 12+ Months (Temp to direct) Pay Rate: Up to $70 an hour The IT Business Analyst provides guidance to their pillar or departments around enhancements and implementation of Digital Solutions products. They possess the business understanding needed to identify - define Pillar/Departmental direction, requirements, and gaps. They are a key member of the Digital Solutions team and align with cross functional teams such as other Pilar and Departmental teams to provide input on implementation of technical projects. They work closely with product owners, software developers, administrators, solution architects, and testers. Establish and maintain collaborative relationships with Digital Solutions product vendors and partners and provides feedback of partner performance. Define and design the operational platforms and tools that will help drive the scalability, resiliency, and reliability of organization wide platforms. Serves as a subject matter expert for technology related issues, analyzing and troubleshooting issues with technical leads and QA testers to ensure smooth defect resolution. Build relationships and collaborate with stakeholders including other Digital Solutions support teams, Digital Marketing, and Region/Enterprise departments. Prioritization of Pillar product backlog and release planning. Ensure Pillar Product backlog item Acceptance Criteria is clearly defined. Provides oversight of each release to ensure work is moving forward and identify risks and gaps. Collaborates with Pillar and Department stakeholders from across the enterprise to plan and deliver new platforms and systems that support their business and/or deliver technical enhancements to existing platforms, in partnership with IT, to align with strategic business goals. Support Digital Solutions Roadmap updates and changes to ensure it is kept up to date and accurate. Document functional and technical specifications for internal Pillar stakeholders. Establish, maintain and document scalable Pillar/Department business processes and workflows to guarantee best practices in campaign, customer and data management. Track requirements gathering for new or enhanced platforms; reaching out to Pillar/Department stakeholders and/or external consulting firms as needed to complete all requirements. Ability to capture User Stories and build process flows based on requirement provided by business stakeholders. Recap meetings with Pillar/Department stakeholders including requirement sessions, system demos, user acceptance testing, and end user training. Provide input on current business processes for maximum effectiveness and efficiency. Assist in documenting epics and stories to inform future development work and enhancements. Manage development ticket updates and tagging; ensuring items are up to date and accurate. Identify technical issues and / or roadblocks; following through to ensure they are resolved or recommending solutions / next steps. Ensure staff are trained and well-versed in new systems and/or new functionalities. Job Requirements Required Skills / Qualifications: Minimum bachelor's degree or equivalent years of experience 3+ years as a business analyst Requires 3+ years of experience in IT, including infrastructure, business applications, data and security. Requires 3+ years of knowledge in Cloud technologies, DevOps, and project management principals. 3+ years of experience managing relationships with contractors, vendors or agencies. 3+ years of experience working with CRM databases; understanding of the impact data structure has on business process and sales enablement. Preferred Skills / Qualifications: Understanding of Marketing Software, Marketing products and Marketing business processes. Understanding of patient support tools, hoteling and transportation software tools and processes Understanding of human resources and finance software tools and processes Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process. Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status. Apply