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Engagement & Data Entry Specialist

Vaco
$25.00 - $28.00 / hr
United States, Florida, Miami
Feb 06, 2025

Job Title: Engagement & Data Specialist (Remote or Miami, FL)

About the Role:
Vaco is partnering with a dynamic organization to find an Engagement & Data Specialist. This position is open to candidates located remotely or in Miami, FL. The ideal candidate will provide vital administrative and data support to our department, ensuring that records and reports are accurate and up to date. You will leverage your strong computer/data skills to enter, analyze, proof, export, and cross-reference information, while engaging with internal teams to ensure alignment with organizational goals.

Key Responsibilities:

  • Review and assess current lists of volunteers and youth participants to identify inactive or unresponsive individuals.
  • Develop and implement a structured call script and tracking template to guide outreach and engagement efforts.
  • Conduct direct phone outreach to contacts, verifying their engagement status, availability, and interest in remaining active.
  • Accurately document all responses and engagement details in the system.
  • Remove inactive or unresponsive participants from the active list in a timely manner.
  • Update contact information and engagement notes in the Matchforce CRM system.
  • Flag individuals needing follow-up or re-engagement, ensuring proper tracking and outreach.
  • Provide a comprehensive summary report on outreach results, including engagement statuses and actionable recommendations.
  • Identify common trends and make suggestions for process improvements to enhance engagement and data tracking.

Qualifications & Skills:

  • Proven experience in volunteer and youth outreach, preferably in a similar administrative or data-focused role.
  • Strong communication, organizational, and interpersonal skills.
  • Familiarity with CRM systems (Matchforce preferred, or similar platforms).
  • High attention to detail and a commitment to maintaining data integrity.
  • Ability to work independently, meet deadlines, and manage multiple priorities.

Why Join Us?

  • Flexibility: Work remotely or from our Miami, FL office.
  • Impact: Play a key role in supporting organizational engagement efforts.
  • Collaborative Environment: Work with a dedicated team committed to achieving organizational goals.

To Apply:
Submit your resume and cover letter detailing your relevant experience. We look forward to hearing from you!

Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies.

  • California residents may access Vaco's HR Notice at Collection for California Applicants and Employees here.
  • Virginia residents may access our state specific policies here.
  • Residents of all other states may access our policies here.
  • Canadian residents may access our policies in English here and in French here.
  • Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:

  • the individual's skill sets, experience and training;
  • licensure and certification requirements;
  • office location and other geographic considerations;
  • other business and organizational needs.

With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

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