Fraud Program Manager

First Tech Federal Credit Union
paid time off, 401(k)
United States, California, Rocklin
1011 Sunset Boulevard (Show on map)
Mar 07, 2025
Description The Fraud Program Managermanages programs such as identity fraud and coordinates vendors, internal resources, technology and plans business strategy. This position also oversees a single Fraud channel initiative. Here's what you can expect from the job and what you need to be successful: Job Duties: Monitor, identify, and measure fraud risk across the organization to determine the effectiveness of key controls for existing technology and processes Provide subject matter expertise on cross-departmental projects, process improvement initiatives, and new product and service deployments, including channel, technology, and/or vendor Partner with Compliance, Legal, IT, and other governing stakeholders to ensure credit union policy and regulatory requirement are taken into consideration; coordinate routine updates on related policies and procedures Develops and maintains fraud policies and procedures with the objective driving compliance across the organization Review and manage vendor relationships in conjunction with the Vendor Management team Stay abreast of new and emerging risks, trends, practices, and issues related to fraud process and technology Provide regular status reports to the executive team, senior leadership, and key stakeholders on the progress of the fraud program Partner with the Learning and Development to create a training curriculum to raise fraud awareness across the credit union Provide support and reporting to counterparts in the department and across the credit union using the technology assets that are under management in the program Essential Skills: Minimum Education: High School Diploma; Bachelor's degree preferred Minimum 2 years' experience in design or redesign of complex cross functional process flows Demonstrated ability to successfully communicate and collaborate across multiple functions, third party vendors, service providers, and external resources Ability to foster strong internal and external business relationships Ability to develop and leverage key performance metrics and data to provide insights and make strategic business recommendations Broad knowledge of credit union operations, including functions, products, services, and regulations Working knowledge of Microsoft Office Suite and reporting/analytics software such as SQL and Tableau Certification/License: PMI, PMP, or equivalent certification, Certified Fraud Examiner are preferred Location: Hillsboro OR Rocklin Corporate Office Target Compensation in Hillsboro, OR: $67,000 to $74,000 annually + annual bonus Target Compensation in Rocklin, CA: $73,000 to $82,000 annually + annual bonus Benefits options include: Traditional medical, dental, and vision coverage 401K matching up to 5% per pay period Accrue up to 17 days of Paid Time Off your first year of employment 11 paid federal holidays Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria) What makes First Tech different? Click here to learn more! First Tech is not currently offering Visa sponsorship for this position #FT123 #LI-MG1