Technical Support intern- Summer 2025

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

This position is responsible for reviewing, defining, communicating and tracking the correct service kits with their components, quantities and unit of measures, for products in Product Company UVC upon a defined list that will be provided. The list may include current production, new projects, up to 10 years of machines out in the field for all product lines. The Service Kit Reconciliation project will work and collaborate with the UVC PTS Technical Support, PTS Marketing and PTS Purchasing departments, along with Pricing and Master data at the DC. While also documenting and established a new agreed upon process for the service kits.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Identify the service kits in each BOM and Review the Kit Components with PTS Tech Support team.
• Confirm Kit BOM is correct in Windchill, BPCS, & NSC's SAP.
• When Kit BOM's do not match, identify the differences of which system is wrong (Windchill, BPCS and/or NSC's SAP system) and component needs to be removed, added or changed on a tracker.
• Setup a communication system to the appropriate parties to have the differences updated while also recording the communication tracking (this could be a myQUEST ticket number, etc.)
• Document Changes needed via Service Kit Reconciliation Tracker.
• Add kit to Kit Tracker for all revisions and work with the following
• Establish a new process(es) cross function for Kit Revisions (Departments: Engineering, PTS Service, Purchasing & NSC)
• Performs other duties as assigned.

What you can expect from us?

Drive your career, Explore Opportunities, Realize your passion...

We at Atlas Copco believe that there is always a better way. This sprit drives us to provide leading edge technology, innovative and sustainable products, as well as best in class service to our customers around the globe.

That's where you come in - We believe our people make it happen. We provide a collaborative, inclusive and flexible work environment. With us you are empowered to explore opportunities and drive your own professional journey. We offer a wide range of interesting Job roles and many opportunities to grow.

Start your journey today! Join us at the Homes of industrial ideas.

Power Technique North America LLC (PTNA) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: PTNA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at PTNA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sec (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. PTNA will not tolerate discrimination or harassment based on any of these characteristics. PTNA encourages applicants of all ages.

Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: acnacareers.hr@atlascopco.com or call 973-397-3400. Reasonable accommodation requests will be considered on a case-by-case basis.

What we expect of you?

Required Skills/Abilities:

• Strong verbal and written communication skills.
• Strong analytical and problem-solving skills.
• Ability to work independently but also a strong team player.
• Positive Attitude.
• Dynamic and motivated with the ability to manage multiple projects.
• Proficient with Microsoft Office Suite or related software, especially Excel, PowerPoint and Outlook.
• Proficient with or the ability to quickly learn the organizations HRIS, payroll, and similar employee management software.
• Technical knowledge of construction equipment and/or business practices is a benefit.

Education and Experience:

• Pursuing degree in Engineering, Technical or other related fields.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 50 pounds at times (occasionally).

May be required to visit NSC in Charlotte, NC.

City

Rock Hill SC

Diverse by nature and inclusive by choice

Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.