Sales Hub Leasing Specialist

Tricon Residential
United States, California, Tustin
Feb 13, 2025
Tricon Residential is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon's culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage. At Tricon, we imagine a world where housing unlocks life's potential. We strive to be North America's premier rental housing company. Our business philosophy involves taking care of our team first - empowering them to provide our residents with exceptional service and to positively impact the local communities where we operate. By providing an enhanced living experience, our residents rent for longer periods of time, treat our properties like their own, and share their experience with friends and family. This is how we continue to grow, and it is an approach that has proven to generate positive returns for our stakeholders. For more information, visitTricon Residential. Job Description Ready to join a company that's culture and passion to make a difference are two of its core focuses? This rapidly growing company is looking for a closer that is ready be a match maker for clients and the home of their dreams. This role is particularly special and requires advanced leasing skills and customer centric execution. This position would be focused on leasing a particular group of homes across the US, from our centralized hub in Tustin, CA. The leasing specialist must provide an exceptional and elevated leasing experience to all clients interested in these homes. Discovering the needs of the clients and truly selling the value is a must. They will be the specialists of the neighborhood and surrounding area, allowing them to sell a lifestyle, not just a home. This position is base plus commission per lease. Hybrid Schedule: Two days from home and three days in the office. Requires 1 weekend day per week. Leases homes of focus determined by market needs Self-starter that thrives on change and is result oriented Consistently demonstrates strong leasing performance displaying an enthusiastic sales approach and exceptional customer service Maintains a minimum 33% conversion of Showing to Application and 10% Lead to Application conversion unless a higher conversion is required to meet leasing goals Provides elevated prospect experiences through guided virtual tours on our website Confirms all scheduled prospect showings 24 hours prior to touring, and day of for same day showings Consistently communicates with current prospects through all available channels Actively explores prospect preferences in communication style and renting needs, and tailors' sales approach to execute Reviews CRM customer pipeline on a daily basis to ensure all client's inquiries and needs are being met Consistent follow-up for each client - phone, email, text Executes leasing and marketing plans for their assigned homes Embodies Tricon culture and encourages an empowering environment to achieve top prospect survey and Google reviews Uses a consultative leasing approach to evaluate customer needs while communicating relevant benefits to find the right home for each client through engagement, discovery, building value, and closing Knowledgeable about market and home locations to cross sell if original home of interest is not the perfect match for client Effectively qualifies prospective residents and updates guest cards as necessary recording all interactions Documents each client's story- what is prompting their move, where are they moving from, budget, move date etc. Understands the importance of data integrity and how the organization relies on data to make impactful business decisions Proactively relays information and effectively collaborates with cross-functional teams regarding the community's general appearance to achieve and maintain Tricon standards Must be detail-oriented but also never lose sight of the big picture Promotes positive and proactive customer interactions to cultivate a high-quality Tricon experience for all prospects Provide weekly recaps of leads, tours, leases and move-ins Must be a team player while also focusing on individual goals and must be passionate about helping people Qualifications: High School Diploma or equivalent work experience Min. 2 years' experience in leasing/sales environment Schedule may require work on weekends, holidays and evenings Regular, consistent and timely attendance required Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit, talk; or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop; kneel; or crouch. . At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds. By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive. Salary Range Placement within this compensation range will be determined by the candidate's knowledge, experience and skills. $50,440.00 - $75,660.00