3rd Shift - Alarm Monitoring and Video Surveillance

Per Mar Security Services
medical insurance, dental insurance, vision insurance, paid time off, paid holidays, 401(k), 403(b)
United States, Iowa, Davenport
Feb 18, 2025
Overview Established in 1953, Per Mar Security Services is the largest, family-owned, full-service security company in the Midwest with more than 2,600 team members, operating in 25 branch locations. The company provides full-service security solutions for homes and businesses including security officer services, smart home automation, burglar and fire alarms, access control, security cameras, alarm monitoring, investigative services and background checks. Job Skills / Requirements *Do you wish you could prevent crime and help keep people safe?* *Do you enjoy hearing stories about thieves and vandals winding up behind bars?* If that's the case, we NEED you to join our team and protect our customers from our state of the art remote monitoring center. We pay you a bonus each time your efforts lead to the police arresting someone who attempts to harm or steal from our customers. Join a world of smart surveillance technology and the team that is on the front line protecting our customers. You will work from our centralized live monitoring center where we take care of more than 50,000 customers across a dozen states. We use state of the art technology, have live interactions with two-way communication, monitoring potential threats and dispatching police and fire personnel to save the day. *Apply now to learn more about how to jumpstart your career in security!* *-Schedule is set days and shifts.* *Days off will be consecutive, but these are weekend schedules* *-Starting pay is $15 per hour!* *No selling or collections required!!!!* Why You Want to Work here: Competitive Pay with increases available based on performance Great Benefit Package including Health, Dental, Vision, Disability, Life, 401K with match, and Paid Time Off Stable company with over 60 years of experience providing security to our communities and continued growth Career Advancement opportunities Opportunity to make a positive impact in the lives of others while helping protect those in your community What You'll Be Doing: Answer and follow up incoming signals, alarms and requests Initiate outbound calls to customers, police agencies and emergency contacts Accurately document accounts to note any events that occurred or action taken Work additional hours when necessary - fill open shifts and cover during storms. When appropriate, inform customers of Per Mar Security Services of products and services and refer business to appropriate departments. As this position develops, the employee may be assigned additional duties or special projects as deemed necessary by management. What You'll Need To Do This: High school diploma or general education degree (GED) is required. One to three years dispatching, call center, and/or multi-line phone experience highly preferred. Strong customer service focus/skills a must. Must be detail-oriented and able to handle multiple tasks. Strong computer skills with demonstrated experience in Microsoft Office Suite including Word and Excel. Internet skills required. Must be able to pass a pre-employment background check and drug test. Possess the ability to multi-task and pay strong attention to detail. Education Requirements (Any) High School Diploma/GED Additional Information / Benefits Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, 401K/403b Plan