Associate Account Executive - Inside Sales

Thank you for considering a career at TeleVox!

*We are hiring onsite in Islandia, NY only*

For over 30 years, TeleVox, a business segment of the West Technology Group, has been the trusted leader in automating and transforming patient engagement. With 1,000+ enterprise health systems and 10,000+ provider organizations as customers, we seamlessly integrate with leading EHRs to enable real-time communication. Bridging the communication gap in healthcare, we empower facilities, pharmaceutical companies, and life sciences organizations to effectively engage and enhance the patient experience. Discover more at TeleVox.com

About the Role

We are looking for highly motivated and enthusiastic individuals for our Associate Account Executive - Inside Sales opportunities onsite in our Islandia NY office. In this role, your main objective will be to sell TeleVox Practice Edition to a range of healthcare facilities, including physician offices, specialty clinics (such as optometrists and chiropractors), and any organization managing a patient or member base in these areas. We are seeking candidates with inside sales experience, a high level of enthusiasm for cold calling, and strong motivation to achieve success.

Primary Responsibilities and Assignments

• Conduct outbound sales calls and engage in proactive outreach to prospective clients within the healthcare industry, promoting and selling TeleVox Practice Edition.
• Build and nurture relationships with current and potential clients, understanding their specific needs and providing tailored solutions.
• Collaborate with the sales team to develop effective sales strategies and techniques to achieve sales targets and objectives.
• Conduct product demonstrations and presentations, effectively showcasing the benefits and features of TeleVox Practice Edition to potential clients.
• Stay up to date with industry trends, market conditions, and competitor offerings to position TeleVox as the leading patient engagement solution provider.
• Utilize CRM software to manage and track sales activities, customer interactions, and sales pipeline.
• Collaborate with the leads gen and marketing teams to identify and target potential customers through various channels, including email campaigns, webinars, and conferences.
• Provide accurate and timely sales forecasts, reports, and updates to the sales manager.

Required Skills and Professional Background

• Excellent communication and interpersonal skills to effectively connect with clients and understand their needs.
• Strong negotiation and persuasive abilities to successfully close deals and meet sales targets.
• High energy, self-motivated, and results-oriented individual who thrives in a fast-paced sales environment.
• Good organizational skills with the ability to manage multiple client relationships simultaneously.
• Familiarity with CRM software and sales tools to effectively track and manage sales activities.

Desirable Qualifications and Expertise

• Previous experience in sales, preferably in the healthcare industry, is highly desirable.
• Knowledge of patient engagement solutions and healthcare industry trends is advantageous.
• Bachelor's degree in business, marketing, or a related field is preferred but not required.

In addition to competitive pay, we understand that employee benefits are an important factor in your choice of where to work. That's why we offer a comprehensive benefits program for you and your family.

• Medical, dental, vision insurance
• Health savings and flexible spending accounts
• Mental health and wellness program (EAP)
• Paid time off including vacation, holiday and sick time
• 401(k) retirement plan with company match up to 6% after one year
• Tuition reimbursement & in house learning platform
• Service awards. . . and much more

TeleVox benefits help support better lives for our employees and our learning and development offerings can train them to become the next generation of business leaders.

Apply today and be a part of Innovative Technology!

West has discovered the most effective way to create and maintain a global presence is to represent diversity in its workforce. Our company continues to thrive because we employ a unique group of diverse, talented individuals. By encouraging diversity in our workplace and implementing an Equal Employment Opportunity/Affirmative Action Program, we are better able to understand, address and provide the ingenious solutions to which our clients are accustomed. It is our practice that no employee or job applicant be treated unfairly on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, or any factor unrelated to sound business practice.