Customer Service Representative - Complex Care - 4, 10 hour shifts - Alternating weekends

Location:Lee Memorial Hospital -2776 Cleveland AveFort Myers FL 33901

Department: LM Complex Care Center

Work Type: Full Time

Shift: Shift 1/7:00:00 AM to 7:00:00 AM

Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour

Are you a compassionate and customer-focused individual who enjoys helping others and creating positive experiences? Do you thrive in a team-oriented environment? If so, wed love to hear from you!

This role offers a flexible schedule with four 10-hour shifts per week and alternating weekends on, giving you more days to recharge while making a difference in the lives of our customers/patients.

Schedule: 4, 10's that will be variable from 7a to 7p

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

1-2 years prior experience required for Lee Health Solutions.

Basic Life Support (BLS) may be required at some locations within 90 days of hire.

US:FL:Fort Myers