New

Field Engineer

Ampcus, Inc
United States, New York, North Syracuse
Feb 20, 2025
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Field Engineer Location(s): North Syracuse, NY Key Responsibilities: As a Client Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area. Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards. You may also perform whole unit swaps, repair or replace PC peripherals. Must have reliable transportation as this role services the metro and surrounding areas. Close service tickets in real time in the Client Call Management system using Company provide phone. Key Qualifications: Must have his/her OWN RELIABLE CAR and CAR INSURANCE. 1+ Years of hands-on experience with laptop and desktop break-fix. Computer-building background experience preferred. General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications. Ability to resolve basic / non-complex problems as directed. Client and/or governmental clearance may be required. Police or criminal background verification clearance may be required. Obtaining Dell computer certification is a requirement for this position. These certs will COST you NOTHING, and are done after the interview (if you are selected) on your own computer at home, open book. Evidence of certification must be submitted before a job offer is extended. You will be given roughly 3 business days from the date you are selected as a final candidate to complete the Dell certifications. Please note that because certification is a requirement for the position, no reimbursement is provided for certifications or certification classes. Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.