Senior Customer Project Manager - Assessment Lead (Remote)

Requisition #:15869

When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys.

Innovate With Ansys, Power Your Career.

ANSYS is the world-wide leading simulation software company. Engineering simulation has become a key area of product development. It is recognized as instrumental in the digital transformation of industries: simulation and analysis tools are key technology toaccelerate design development andreduce the use of physical prototypes. With a connected product (IoT), simulation providesvalue through the product life cycle from requirements, design, testing, manufacturing, commissioning, operations and maintenance.

Summary / Role Purpose

Join the Ansys Customer Excellence team to partner with our customers to engineer what's ahead, solve their real-world engineering problems, deploy Ansys software and solutions in their design workflows, and grow Ansys' business. The Assessment Lead is responsible for overseeing the design, development, and administration of various assessments. They work closely with assessment development teams and subject matter experts to ensure that assessments are valid, reliable, and aligned with organizational goals and objectives. Serves as the central focal point of contact, and coordinates and manages internal and external communication of cross-functional teams across all levels of ANSYS and customer management throughout the assessment process. Provides the central collaboration point between Customer, Account Management and Services Delivery. The Assessment Lead is a critical role in ensuring the accuracy and effectiveness of assessments. They oversee the assessment development process, ensure assessment quality, collaborate with stakeholders, and provide guidance and support to assessment development teams. Candidates for this role should have strong analytical skills, knowledge of assessment design principles, and excellent communication skills.

Key Duties and Responsibilities

• Lead the assessment development process: The Assessment Lead is responsible for overseeing the design and development of assessments. They work with subject matter experts to ensure that assessments are aligned with learning objectives and accurately measure knowledge and skills.
• Manage assessment administration: The Assessment Lead is responsible for managing the administration of assessments. They ensure that assessments are administered in a fair and consistent manner, and that test-takers have the necessary resources and support.
• Ensure assessment quality: The Assessment Lead ensures that assessments are valid, reliable, and meet industry standards. They monitor and analyze assessment data to ensure that assessments are effective and identify areas for improvement.
• Collaborate with stakeholders: The Assessment Lead collaborates with stakeholders such as instructional designers, trainers, and educators to ensure that assessments are integrated into learning programs and aligned with organizational goals.
• Provide guidance and support: The Assessment Lead provides guidance and support to assessment development teams and stakeholders. They provide feedback on assessment design and administration and assist in the development of training materials for assessors and test-takers.
• Establish self as a trusted advisor to multiple customers; understand their key business initiatives, product design needs and engineering design workflows
• Manage and track project resource allocations, timelines, and deliverables across multiple interconnected workstreams
• Communicating assessment status to individuals or groups; meet with clients, colleagues, or supervisors to discuss the findings, provide feedback, and develop strategies for improvement.
• Providing recommendations based on the results of projects for further training or development.
• Work independently within multi-disciplinary teams
• Organize and manage multiple assessments which are complex in nature
• Maintaining records of projects, including results, feedback, and recommendations to further improve internal processes and methodology
• Staying current with the latest tools and techniques, as well as industry trends and best practices.
• Attend conferences, workshops, or other training opportunities to enhance skills and knowledge.

Minimum Education/Certification Requirements and Experience

• Bachelor's degree or master's degree in engineering and/or business or related field
• Required minimum years of professional experience in an engineering software or product development environment: BS+5, MS+3, or PhD+0
• Experience working in engineering / product development environment
• Knowledge of assessment design principles and practices.
• Strong analytical skills and ability to interpret data.
• Excellent communication skills and ability to collaborate with stakeholders.
• Strong project management skills and ability to manage multiple projects simultaneously.
• Proven stakeholder management skills.
• Strong interpersonal and communication skills, with the ability to lead status presentations to customers, fluent in writing and speaking English
• Strong organizational and time management skills, possesses a sense of urgency
• Projects a professional image and demonstrates business acumen, driven to succeed
• Strong leadership and mentoring skills
• Ability to travel up to 25%-50% of time
• Strong business use of the Microsoft suite and this includes MS Visio
• Demonstrated skills in managing software implementation lifecycles, including the project financials and scope while developing strong customer relationships and outstanding customer satisfaction

Preferred Qualifications and Skills

• Preferred education and years of professional experience in an engineering software or product development environment: BS+8, MS+6, or PhD+3
• 3-6 years of experience in Program Management with an enterprise software and technology deployment focus
• Experience and/or background with Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages
• Ability to interact effectively with customers senior business leaders
• Strategic Program Certifications, such as Six Sigma Black Belt is a plus

At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement.

Our Commitments:

• Amaze with innovative products and solutions
• Make ourcustomers incredibly successful
• Act with integrity
• Ensure employees thrive and shareholders prosper

Our Values:

• Adaptability: Be open, welcome what's next
• Courage: Be courageous, move forward passionately
• Generosity: Be generous, share, listen, serve
• Authenticity: Be you, make us stronger

Our Actions:

• We commit to audacious goals
• We work seamlessly as a team
• We demonstrate mastery
• We deliver outstanding results

INCLUSION IS AT OUR CORE

We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive.

WELCOME WHAT'S NEXT IN YOUR CAREER AT ANSYS

At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high - met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost.

At Ansys, it's about the learning, the discovery, and the collaboration. It's about the "what's next" as much as the "mission accomplished." And it's about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics.

CREATING A PLACE WE'RE PROUD TO BE

Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek's Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America's Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (Belgium, China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.).

For more information, please visit us at www.ansys.com

Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.

Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.

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