Lead Patient Financial Representative

Location:Gulf Coast Medical Center -13681 Doctor's WayFort Myers FL 33912

Department: Registration Services

Work Type: Full Time

Shift: Shift 3/7:00:00 PM to 7:00:00 AM

Minimum to Midpoint Pay Rate:$17.34 - $21.67 / hour

Acts as a lead resource for ER Financial Counselors. Coordinates duties to ensure completion/prioritization of function. Performs registration and financial screening of patients to ensure maximum reimbursement for the Health System. Performs QA review of accounts and serves as a trainer and mentor for the Registration staff.

Education:High School Diploma or GED Required.

Experience:Minimum of 2 years recent experience, preferably in a registration setting with medical/insurance knowledge.

Certification:N/A

License:N/A

Other:Communication, customer service and interpersonal skills required. Must be multi-task oriented with excellent critical thinking skills and possess the ability to appropriately handle complexity and stress within the changing needs of the patients families and the Health System. General computer and data entry skills. Ability to problem solve, trouble shoot and operate office equipment (phone, fax, and copier). Familiar with Medical terminology.

US:FL:Fort Myers