New

Software Systems Engineer- Anaheim, CA Information Technology

SOC LLC
United States, California, Anaheim
Feb 21, 2025
Software Systems Engineer- Anaheim, CA As a Software Systems Engineer you will perform as one of the Applications Developer/Analyst for the SAIC City of Anaheim Account. Primary responsibility is for the support of the city's business applications which include maintenance activities of these applications such as upgrade initiatives; development of apps, reports and interfaces; user support and application testing activities. Job Responsibilities Maintain various applications for city departments including application upgrade, patch maintenance and other related maintenance activities. Develop and maintain related applications and interfaces in support of city departments' initiatives. Gather business requirements and document specifications for development of application, reports and interfaces. Implement and enforce processes for application migration, testing and support maintenance. Provide production support for city's business applications, technical environments and interfacing systems by assisting or interacting with peers and users in troubleshooting issues, change implementation and support maintenance. Prioritize and assign target completion dates for fixes and change orders in concurrence with application users and team members. Follow existing business processes and operational guidelines when supporting the business application users, vendors and maintenance activities such as escalation of issue/system downtime, change order implementation, perform root cause analysis, apply patch, etc. Work with various SAIC Account groups such as the Network Team, Hosting Team and Workplace Services Team in delivering quality and timely services/deliverables. Follow through on project development/production issues and customer inquiries to ensure resolution and proper root-cause analysis in order to provide quality and timely service delivery. Coordinate with city staff, applications and software vendors in terms of business applications support, incidents and issue resolution. Able to support the city's 24x7 business operations and be available onsite during the city's business hours. Required Skills College degree preferably in the fields of Computer Science or Computer Engineering. Must have at least one year work experience (internship or school work is considered) as an applications developer using C#, .NET, Java or any object-oriented programming language. Must have at least one year hands-on coding experience in SQL (internship or school work is considered). Must have good problem solving, troubleshooting/issue resolution, organization/planning skills. Knowledgeable with any relational databases. Must have the ability to multi-task and provide off-hours support for production related business applications issues/incidents and/or technical environment support. Must have excellent verbal communications, interpersonal skills and documentation skills. Must have the ability to learn quickly and adapt to multi-platform technical environment Employment Pre-requisites The following requirements must be met to be eligible for this position: successful completion of a background investigation and drug urinalysis. SOC, a Day & Zimmermann company, is an Equal Opportunity Employer, EOE AA M/F/Vet/Disability. #INSOC Estimated Min Rate: $25.90 Estimated Max Rate: $37.00