Delegation Oversight Analyst (Remote)

LOCATION: Remote - this is a home based, virtual position that operates within the hours of 8:30am-5:00pm on US Eastern Standard Time (EST). Vaya Health welcomes applications from NC, SC, GA, TN, VA, MD, and FL.

GENERAL STATEMENT OF JOB

The Delegation Oversight Analyst supports organizational oversight and management of subcontractors performing delegated functions (delegates) pursuant to a written delegation agreement with Vaya Health (Vaya). Responsible for ensuring delegates meet all accreditation and NC Department of Health and Human Services (NCDHHS) requirements, prior to contract implementation and on an ongoing basis. This position works in collaboration with all departments at Vaya to oversee subcontractors performing delegated functions and acts as a source of knowledge regarding delegation oversight.

ESSENTIAL JOB FUNCTIONS

Delegation Oversight:

• Schedule and assist with pre-delegation and annual assessments, in collaboration with the Delegation Oversight and Risk Management Program Director and departmental contract owners to ensure readiness and the ability of delegates in managing all applicable aspects of the scope of work in which they will be contracting under.
• Assist in updating and maintaining delegation oversight policies and procedures to ensure continued compliance with external requirements.
• Assist in updating and maintaining the BH I/DD Tailored Plan Operating Plan in regard to delegates performing core Medicaid and State-funded operations.
• Assist in the development of delegation audit tools and participate in delegation audits to ensure ongoing compliance with all contract and accreditation requirements.
• Assist in tracking of all delegation oversight activities within electronic vendor relationship platform.
• Assist the Delegation Oversight and Risk Management Program Director and departmental contract owners, to create annual delegation reports for each delegate performing core Medicaid and State-funded operations and submit on an annual basis to the state for review and approval.
• Partner with the Delegation Oversight and Risk Management Program Director and departmental contract owners to ensure issues are addressed and managed timely and any plans of correction are implemented fully.
• Assist in the development and updating of delegation oversight training materials.

Other Duties as Assigned:

• Participation in committees and/or workgroups as directed.
• Assist with collection of documentation for external reviews and/or annual risk assessments as directed.
• Other duties as assigned.

KNOWLEDGE, SKILLS, and ABILITIES

• Knowledge of policy and procedure drafting and auditing principles, methodologies, tools, interventions and solutions and practical experience in applying that knowledge.
• Ability to work effectively across all levels of an organization.
• Ability to identify and point out areas of improvement or correction (systems, business processes, procedures, etc.) in a professional and constructive manner.
• Excellent written and oral communication skills and interpersonal skills, including active listening skills.
• Team player, with the ability to facilitate projects, motivate and influence others and move toward a common vision or goal.
• Experience working directly with department heads and senior executives to improve processes.
• Ability to think creatively and strategically, have good judgment and work in a constantly evolving environment.
• A self-starter who can work independently with little or no direction.
• Basic technical/ business writing skills and demonstrated use of excellent grammar, spelling and punctuation.
• Knowledge of standard office practices, procedures, equipment, and techniques and intermediate to advanced proficiency in Microsoft Office products (Word, Excel, Outlook, PowerPoint, etc.).
• Ability to maintain confidentiality.

EDUCATION & EXPERIENCE REQUIREMENTS

OR

PHYSICAL REQUIREMENTS

• Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading.
• Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists, and fingers.
• Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time.
• Mental concentration is required in all aspects of work.

RESIDENCY REQUIREMENT: The person in this position must reside in NC, SC, GA, TN, VA, MD, or FL.

SALARY: Depending on qualifications & experience of candidate. This position is exempt and is not eligible for overtime compensation.

DEADLINE FOR APPLICATION: Open Until Filled

APPLY: Vaya Health accepts online applications in our Career Center, please visit https://www.vayahealth.com/about/careers/.

Vaya Health is an equal opportunity employer.