New 
Hypercare Support Specialist
 TEKsystems | |
$20.00 - $25.00 / hr
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life insurance, sick time, 401(k), retirement plan
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 United States, New York, Syracuse | |
 Feb 22, 2025 | |
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*Description*
As a part of our customers initiative, they're looking for a well-rounded Tech with Networking Experience and strong technical support , supporting users primarily through remote/telephony for Healthcare devices and support. Primarily - telephony-based troubleshooting and support for the trio and digital denture projects (see below under additional info). Will also be responsible for the hardware aspect and be trained in the depot/hands-on portion for these devices as well. Our customer is looking to supplement current staff by adding a dedicated Technician to support the roll out specialized medical devices for companies new technology initiatives. Following standard Operating Procedures to assist in post-install support and configure windows. These Technicians will then be responsible to assist with issues working with vendors. This individual will need to be familiar with networking, network cabling and remote tools including TeamViewer and Bomgar. These candidates will need to be onsite at their East Syracuse office Monday-Friday from 8-5pm. *Top Skills Details* Support,Hardware,Imaging,Inventory,Troubleshooting,windows,Configuration,Cable installation,Hypercare Support Specialist *If you are or anyone you might know would be interested, Please apply ! * *Pay and Benefits* The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Syracuse,NY. *Application Deadline* This position is anticipated to close on Feb 28, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |